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Matthew Gonsalves
Matthew Gonsalves at Lou Bachrodt Chevrolet Coconut Creek

Matthew Gonsalves | Page 17

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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3.8
231 Reviews

Languages Spoken

English English

3.8

231 Reviews

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231 Reviews of Matthew Gonsalves

November 28, 2021

Dealership Rating
Employee Rating

Not sure if the technician is expected to check all fluids during the oil change but that definitely didn’t occur More

by dcnyer8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

Dec 07, 2021

dcnyer8 responded

Especially disappointed as I paid for 3- oil change maintenance for future use; now I’m very skeptical

November 23, 2021

Dealership Rating
Employee Rating

Prompt, Courteous and Professional service, Your only Prompt, Courteous and Professional service, Your only getting 5 words because I’m not good at writing reviews 😎 More

by KARLK0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 06, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 23, 2021

Dealership Rating
Employee Rating

They did a great job handling my air bag recall on my 2013 Silverado and oil change! More

by DannyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 06, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Danny, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 22, 2021

Dealership Rating
Employee Rating

Department service not working good.Every think doing its fake .They are lying to customers. More

by ARTUROCARDONA5491@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Edward Mendez

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Dec 06, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to us so we can try to restore your confidence in our business

November 18, 2021

Dealership Rating
Employee Rating

This was my first time here as I just moved to the area. Some instruction to where I was supposed to go would have been good. This place runs differently than the one I used to use. Also, there were ants al More

by s.dehaven7769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience with our team!! Sorry about the ants, we have taken care of them!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 16, 2021

Dealership Rating
Employee Rating

One of the best chevy dealership in South Florida, very efficient service, u gotta love em More

by ldclanton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 13, 2021

Dealership Rating
Employee Rating

poor service i fixed my truck there they gave me 2 years of warranty the same problem came back they didn't cover i had to pay again More

by Negocostausa
Customer Service
Friendliness
Price
Recommend Dealer
No
Report | Print
Dec 06, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, we regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to us so we can try to restore your confidence in our business

November 11, 2021

Dealership Rating
Employee Rating

Service not to perfect as I was expect and make me wait to long to fix my car without gave any loaner to use after 15 days More

by FSTNFENELUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Nov 16, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

November 11, 2021

Dealership Rating
Employee Rating

I guess I got oil. The work should have been warranty work because. How a hole get in my filter More

by swag_d_kazekage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez, Sam Mercado , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter

Report | Print
Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 05, 2021

Dealership Rating
Employee Rating

Always a pleasure service is excellent! Timely and properly done never a hassle! Thank you More

by cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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