Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Matthew Gonsalves
Matthew Gonsalves at Lou Bachrodt Chevrolet Coconut Creek

Matthew Gonsalves | Page 18

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

Contact Me
3.8
231 Reviews

Languages Spoken

English English

3.8

231 Reviews

Write a Review

231 Reviews of Matthew Gonsalves

November 04, 2021

Dealership Rating
Employee Rating

One of the best chevy dealers in South Florida u just gotta love them. Yes More

by ldclanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 02, 2021

Dealership Rating
Employee Rating

Matt and Clint and Eddie were super! Professional and Knowledgeable. I have been a customer for years! More

by SPRSTR413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Priscilla Macias

Report | Print
Dec 07, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, Clint and Eddie, we are very happy they are on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 31, 2021

Dealership Rating
Employee Rating

Made an appointment and when we showed up...no appointment. Had to reschedule another day. More

by JOJUDC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Report | Print
Nov 10, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are very sorry that your appointment was not confirmed and you had to make another one! Again, we apologize for any inconvenience this has caused you!

October 29, 2021

Dealership Rating
Employee Rating

They took longer than estimated by weeks and returned it with something new broken (seat belt did not work). It took long than they estimated and have zero loner cars or partnerships with rental companies. More

by DadDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Nov 10, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are very sorry for the inconvenience this has caused you!

October 24, 2021

Dealership Rating
Employee Rating

Excellent service & customer service, Matthew (Matt) Service Writer a credit to your dealerships management. Would recommend this dealership from sales to service, a pleasure. More

by ROLYREY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 25, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 24, 2021

Dealership Rating

“Great,” friendly, personal customer service from both the leasing manager and the account manager. They make a person feel valuable to Lou Bachrodt. More

by mikecfrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hederlano Oliveira , Enri Mandili

Report | Print
Oct 25, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Mike, Wow, thank you for such a great review and kind words. Thank you for being such a good loyal customer to GM and to us! Thank you very much for always servicing and purchasing your Chevy's with us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys from GM and DealerRater! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself! WOW 20 years...we appreciate you!!!

Oct 24, 2021

mikecfrey responded

The best dealer to buy your next vehicle from.

Oct 24, 2021

mikecfrey responded

I have been a customer of Lou Bachrodt Chevrolet for 20 years not just for the vehicles but mostly for the personal care and service.

October 20, 2021

Dealership Rating
Employee Rating

Very professional Very poor light on time in the job is done very well thank you so much for your service More

by RILDO1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez, Sam Mercado , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter

Report | Print
Oct 21, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thanks for your positive review! The whole team here at Lou Bachrodt Chevrolet strives to provide a positive customer experience. Wishing you a great day!

October 20, 2021

Dealership Rating
Employee Rating

Everyone was a great help and professional. I was pleased that my vehicle was done 10 minutes earlier than the time I was given and this allowed me to get some errands done. More

by Bman98007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Potter

Report | Print
Oct 21, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, many thanks for taking the time to rate your customer experience with us here at Lou Bachrodt Chevrolet/Mazda Coconut Creek! We love to see such great feedback! Kindest regards.

October 20, 2021

Dealership Rating
Employee Rating

Everything was great! The employees was great on keeping me up to date on the service of my car 🚗 while I was waiting 9 hours and 30 minutes!! More

by Rose Coleman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Oct 20, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Rose, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well! We are very fortunate and excited to have each and every one of them!! I am just sorry it took so very long!!!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

October 19, 2021

Dealership Rating

Waited in waiting area snacks coffe etc available not too boring done in a timely manner every one friendly More

by carol
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup , David Hirsch

Report | Print
Oct 21, 2021

Lou Bachrodt Chevrolet Coconut Creek responded

Carol, We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further. Thank you for your business and for taking the time to review us on DealerRater!!!

1
...
17
18
19
...
24

Dealership Inventory (343 Vehicles)

used 2022 GMC Yukon car, priced at $48,997
2022 GMC Yukon
used
Onyx Black exterior
Automatic
Rear-wheel Drive
$48,997
View Details
used 2025 Hyundai Elantra car, priced at $18,997
2025 Hyundai Elantra
used
White exterior
CVT
Front-wheel Drive
$18,997
View Details
used 2020 Nissan Rogue car, priced at $12,887
2020 Nissan Rogue
used
White exterior
CVT
Front-wheel Drive
$12,887
View Details
used 2025 Nissan Versa car, priced at $15,877
2025 Nissan Versa
used
Black exterior
CVT
Front-wheel Drive
$15,877
View Details
used 2022 GMC Acadia car, priced at $21,798
2022 GMC Acadia
used
Steel Metallic exterior
Automatic
Front-wheel Drive
$21,798
View Details
new 2026 Chevrolet Blazer EV car, priced at $41,095
2026 Chevrolet Blazer EV
new
Summit White exterior
Automatic
Front-wheel Drive
$41,095
View Details
View All Inventory