Matthew Gonsalves | Page 19

I went in and they diagnosed my car quickly. Let me know the issues and what needed to be fixed urgently and later on. The only problem that I had was that after the repair I was told my driver side window the issues and what needed to be fixed urgently and later on. The only problem that I had was that after the repair I was told my driver side window went out. But the issue was there were two different stories told to me. Originally I was told the technician had just finished my cars repairs but the window wouldn't go back up. The next day when I went to retrieve the car I was told the car was parked waiting to be sent home and a technician walked passed and saw the window down. I find that to be very weird because I had no issues whatsoever with the window until it was in their possession, and they didn't fix it. I was going to have to pay for it myself. I requested for them to at least pull it back up, which they did. But it made my experience not so great. Even though my car is fixed from major issues, unfortunately I left the dealership with yet another problem. Which should have never occurred. *Update Brandon and the service manager both worked with me closely to fix the issue with my window swiftly and efficiently. I came in and they were ready to fix my window and they did it within 2 hours. I left a happy customer, and my car has no issues concerning the prior problems I was facing before they repaired it. More

by Natoria Verified Customer Verified Customer

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Matthew was great Called me and followed up to resolve an issue Extra words extra words extra words for the survey issue Extra words extra words extra words for the survey More

by ejsanchez3 Verified Customer Verified Customer

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Came in with my 2019 Traverse that had loud crunching noises coming from all four doors ever since I bought it. Any little bump, even at 1mph you would hear the noises. I researched online and found some noises coming from all four doors ever since I bought it. Any little bump, even at 1mph you would hear the noises. I researched online and found someone with the same issue and recommended they look into the fix that worked for the other Traverse owner. It worked. Turns out Chevy over torques the bolts on the doors from the factory sometimes and by removing the bolts and torquing them to spec, it fixes this issue. Hopefully this info can help others in the future. More

by rynshz Verified Customer Verified Customer

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Service was fine but the price of a new key was too much much. Ty much. Ty More

by janet123 Verified Customer Verified Customer

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Amazing professionalism an amazing team of guys. Repairs were done quickly had my car back in a few days. were done quickly had my car back in a few days. More

by Pete Verified Customer Verified Customer

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Very well pleased staff was helpful and. Very courteous Very well pleased staff was helpful and. Very courteous especially the man who greeted me. Very well pleased staff was helpful and. Very courteous especially the man who greeted me. More

by pagejoy Verified Customer Verified Customer

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Oil change in under an hour. Easy in and out. This is likely because I had an 8:00am appointment, though. likely because I had an 8:00am appointment, though. More

by PANTHERHEAT Verified Customer Verified Customer

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Good customer service, on time, your service guy is there for you and always smiling for you and always smiling More

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They team and excellent work. They did what I asked and took care of my 2019 Silverado! took care of my 2019 Silverado! More

by CHUCKTAYLORS2005 Verified Customer Verified Customer

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I came here for an oil change and tire rotation. Service was quick! Matthew was great as well! Very helpful! Thanks! was quick! Matthew was great as well! Very helpful! Thanks! More

by kristenazar Verified Customer Verified Customer

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