Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Matthew Gonsalves

Overview Reviews (231) Inventory (338)

Contact Me

View All Employees

< View All Employees

Matthew Gonsalves

Matthew Gonsalves | Page 20

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

Contact Me

3.8

231 Reviews

Overview Reviews (231) Inventory (338)

Languages Spoken

English

3.8

231 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Matthew Gonsalves

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

231 Reviews of Matthew Gonsalves

September 19, 2021

Dealership Rating

Employee Rating

So nice great customer service and quickly completed also washed me very dirty car. Thank you also washed me very dirty car. Thank you More

by GDDAMRON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Sep 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 17, 2021

Dealership Rating

Employee Rating

Always great service here. I’ll never go anywhere else for sales or service. Thanks for sales or service. Thanks More

by CJMAST61

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez , Stephen Christie, Kuwayne Clarke, David Hirsch, Chris Potter

Report | Print

Oct 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 12, 2021

Dealership Rating

Employee Rating

The service is good and efficient, and the service team is friendly and helpful. They always contact me as soon as the work has been completed. is friendly and helpful. They always contact me as soon as the work has been completed. More

by TOREYMARCUS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Mercado

Report | Print

Sep 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 11, 2021

Dealership Rating

Employee Rating

Honestly I was dreading going to a dealership for an oil change and tire rotation feeling like it would be an all day affair but surprisingly it was a pleasant experience... Matthew was great I was only the change and tire rotation feeling like it would be an all day affair but surprisingly it was a pleasant experience... Matthew was great I was only there 2 hours with a 7:30am appointment... My car came out sparkling clean too a pleasant surprise and a very nice final touch... Thank You... More

by Cherylfahy1914

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Oct 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Cheryl, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 03, 2021

Dealership Rating

Employee Rating

Very good people and very good services! I’m recommended Lou Bachrodt …I’m very happy with my Chevy Camaro is good Car I love it 🥰 Lou Bachrodt …I’m very happy with my Chevy Camaro is good Car I love it 🥰 More

by lidiaflorida215@gmail.com

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: TYLER ANGHEL, Magela Kasparian, LEOR ZVI

Report | Print

Oct 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Leor, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 29, 2021

Dealership Rating

Employee Rating

Drove up, given immediate attention and directions. The wait in the comfortable waiting area was very impressive and Matt, our service adviser was nice to us! wait in the comfortable waiting area was very impressive and Matt, our service adviser was nice to us! More

by miltonporwich

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Report | Print

Aug 31, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Milton, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 29, 2021

Dealership Rating

Poor customer service I think it’s because it was a free service and there was no commission he didn’t take time to explain or say nothing about the vehicle he just give me the key and say have a good day. service and there was no commission he didn’t take time to explain or say nothing about the vehicle he just give me the key and say have a good day. More

by TREVORRICHARDS15

Verified Customer

Recommend Dealer

Report | Print

Aug 31, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Trevor, We are sorry you feel this way! Our advisers are not paid by commission on regular services. We do apologize if his attitude was not acceptable and will speak with him! You and your business are very important to us! Thank you for letting us know what we did wrong!! Please note that if there is anything I can do to help with your Chevrolet driving experience in the future, I am here for you! Thanks again for everything! Have a great day and please be safe out there!! Judy Perry Exceptional Customer Care 954-247-5245 jperry@loubachrodt.com

August 24, 2021

Dealership Rating

Employee Rating

Good Customer Service, however, customers vehicles and completeness of tasks need to be checked before giving car back to customer and accountability when damage to car is evident by staff, totally unacce completeness of tasks need to be checked before giving car back to customer and accountability when damage to car is evident by staff, totally unacceptable. More

by Woods2ej

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brandon

Report | Print

Aug 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for your honest review. Yes, we need to improve on our communication and accountability when it come to our service customers! We are working on this!!

August 19, 2021

Dealership Rating

Employee Rating

Too expensive charge 79 for an oilchange. 2018 I paid 49. Said oil prices went up.. who pais 79 for an oil change. Said I have an v8 but I have v6 Said oil prices went up.. who pais 79 for an oil change. Said I have an v8 but I have v6 More

by ANDREAEDWARDS27

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Report | Print

Aug 20, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

hello, Sorry you feel this way! We do use synthetic oil, that could be the difference of the charge. Have a great day and thank you for your review on DealerRater!

August 18, 2021

Dealership Rating

Employee Rating

My truck had to be towed to the dealership. Matthew contacted me to let me know that they received it, and continued to communicate with me from when they diagnosed the issue until they resolved it. I contacted me to let me know that they received it, and continued to communicate with me from when they diagnosed the issue until they resolved it. I never had to come in until it was ready. And when it was, I was in and out. Great service from beginning to end. More

by kwilliams

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 19, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Dealership Inventory (338 Vehicles)

2024 BMW X5 | used

$70,997

2024 BMW X5

used

Blue Metallic exterior

Automatic

All-wheel Drive

$70,997

View Vehicle Details

View Details

2022 GMC Yukon | used

$48,997

2022 GMC Yukon

used

Onyx Black exterior

Automatic

Rear-wheel Drive

$48,997

View Vehicle Details

View Details

2020 Jeep Compass | used

$12,777

2020 Jeep Compass

used

White Clearcoat exterior

Automatic

Front-wheel Drive

$12,777

View Vehicle Details

View Details

2026 Chevrolet Blazer EV | new

$41,095

2026 Chevrolet Blazer EV

new

Summit White exterior

Automatic

Front-wheel Drive

$41,095

View Vehicle Details

View Details

2025 Nissan Versa | used

$14,997

2025 Nissan Versa

used

Black exterior

CVT

Front-wheel Drive

$14,997

View Vehicle Details

View Details

2022 GMC Acadia | used

$21,497

2022 GMC Acadia

used

Steel Metallic exterior

Automatic

Front-wheel Drive

$21,497

View Vehicle Details

View Details

View All Inventory