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Matthew Gonsalves

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Matthew Gonsalves | Page 21

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 North State Road 7
Coconut Creek, FL 33073

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4.5

219 Reviews

Overview Reviews (219) Inventory (394)

4.5

219 Reviews

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219 Reviews of Matthew Gonsalves

July 10, 2021

Dealership Rating

Employee Rating

Good service.. Good service. Good service. Good service. Good service . Good service. Good service . Good service. Good service. Good service. Good service. Good service. Good service Good service . Good service. Good service . Good service. Good service. Good service. Good service. Good service. Good service More

by BRUTUSSILVEIRA

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez, David Hirsch, Chris Potter, Kuwayne Clarke, Priscilla Macias, Stephen Christie , Pierre Mistilien, Camilo O'Campo

Helpful 0

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Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You Thank You We are always here for you!!!

July 06, 2021

Dealership Rating

Employee Rating

Taken promptly and service was completed quickly. I appreciated my service representative Matt keeping me informed of my vehicles progress. The service team was exceptional. appreciated my service representative Matt keeping me informed of my vehicles progress. The service team was exceptional. More

by BOWZIM

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 05, 2021

Dealership Rating

Employee Rating

My service advisor was great and very knowledgeable with f Chevrolet products. Shawn and Matt always communicate well, keeps me updated and informed… Happy customer f Chevrolet products. Shawn and Matt always communicate well, keeps me updated and informed… Happy customer More

by GARFIELDSMITH21

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez

Helpful 0

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Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Garfield, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt and Shawn, we are very happy they are on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 02, 2021

Dealership Rating

I love the service ,but I am used to have my car washed after and yesterday they didn’t it,maybe because of the rain after and yesterday they didn’t it,maybe because of the rain More

by CASSIARCASTIN

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Aug 12, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! Sorry they didn't wash your car in the rain? We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 29, 2021

Dealership Rating

Employee Rating

Matthew did a great job of getting my Equinox oil change and tire rotation service done in a very timely manner. As always, well done Lou Bachrodt.. and tire rotation service done in a very timely manner. As always, well done Lou Bachrodt.. More

by WOODBOB4

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 29, 2021

Dealership Rating

Horrible customer service. Waited an unacceptable amount of time for an oil change. Never received a phone call when my vehicle was ready to be picked up of time for an oil change. Never received a phone call when my vehicle was ready to be picked up More

by JSTURGES33

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Other Employees Tagged: No clue. Was made an appointment with an employee that wasn’t even working that day

Helpful 0

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Jul 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry you feel this way. We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We do care very much! We are listening and thank you for letting us know. We will certainly work on this issue!

June 26, 2021

Dealership Rating

Employee Rating

Good service and with appointment I didn’t wait for long time time More

by marioegutierrez

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Mario, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 17, 2021

Dealership Rating

Employee Rating

Took my GMC truck to see Mathew Gonsalves and he was super professional in communication about what was going on and punctual. Will continue to take my truck due to the awesome service experience. super professional in communication about what was going on and punctual. Will continue to take my truck due to the awesome service experience. More

by aefrancia90

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 17, 2021

Dealership Rating

Employee Rating

My wife Took our Silverado to Mathew Gonsalves in Coconut Creek for a recall on the air bags. she said he was very courteous and professional. Thank you for treating with respect. She said she never minds go Creek for a recall on the air bags. she said he was very courteous and professional. Thank you for treating with respect. She said she never minds going there. More

by NYJET19540

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Jul 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

June 14, 2021

Dealership Rating

Employee Rating

Upon arrival my advisor Matt was great!!He made me feel Upon arrival my advisor Matt was great!! He made me feel comfortable about my experience and addressed my needs. He was very informative and knowled Upon arrival my advisor Matt was great!! He made me feel comfortable about my experience and addressed my needs. He was very informative and knowledgeable about the things that I was concerned about.. Thanks Matt More

by Betty

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 14, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Betty, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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