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Matthew Gonsalves

Overview Reviews (231) Inventory (338)

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Matthew Gonsalves

Matthew Gonsalves | Page 21

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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3.8

231 Reviews

Overview Reviews (231) Inventory (338)

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English

3.8

231 Reviews

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231 Reviews of Matthew Gonsalves

August 17, 2021

Dealership Rating

Went in for oil change with appointment and took over 2 hours for service. Received car back with no wash of car. Cheaper, faster elsewhere. hours for service. Received car back with no wash of car. Cheaper, faster elsewhere. More

by GONDA496

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Shawn Biskup

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Aug 18, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are so sorry you feel this way. The services do take longer because GM the manufacturer requires us to preform safety as well as recall checks on all GM products. We do apologize that we did not wash your car!

August 15, 2021

Dealership Rating

Employee Rating

Everything went smoothly from beginning to end-didn’t have to wait. Everyone very courteous & helpful. When one rep busy another assisted me & answere all concerns I might have. have to wait. Everyone very courteous & helpful. When one rep busy another assisted me & answere all concerns I might have. More

by fkap5

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup , Stephen Christie

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Aug 16, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 15, 2021

Dealership Rating

I have bought four cars from this dealership in the last 6 years they are reliable and for the most part they have always tried to do the right thing 6 years they are reliable and for the most part they have always tried to do the right thing More

by arecedu

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Sam Mercado

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Aug 16, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We just want to thank you for being such a good loyal customer to GM and to us!Thank you very much for always servicing and purchasing your vehicles with us ! We appreciate your business! We also wanted to thank you for always taking the time to fill out all the surveys that get sent your way!!!! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

Aug 16, 2021 -

arecedu responded

I very much appreciate your letter, so thank you and I am looking forward to continue our business relationship.

Aug 18, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

You are very welcome! We are too and Please note that if there is anything I can do to help with your Chevrolet driving experience in the future, I am here for you! Thanks again for everything! Have a great day and please be safe out there!! Judy Perry Exceptional Customer Care 954-247-5245 jperry@loubachrodt.com

August 13, 2021

Dealership Rating

Employee Rating

Nice people, got a quick appointment and job was done at the agreed time & price. Dealership was clean and easy to get to, on a main road. the agreed time & price. Dealership was clean and easy to get to, on a main road. More

by S.R.

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 13, 2021

Dealership Rating

Employee Rating

Matt was very professional and understanding. Very happy ! Took a few tries but we figured out how to get Apple play to hook up to 2020 Corvette! ! Took a few tries but we figured out how to get Apple play to hook up to 2020 Corvette! More

by MONSTERZ06

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 13, 2021

Dealership Rating

Employee Rating

Matt was amazing! He took great care of me and did a great job. Will continue to bring my car to service. The team are great! great job. Will continue to bring my car to service. The team are great! More

by Henry

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 13, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Henry, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 31, 2021

Dealership Rating

Employee Rating

Every aspect of my experience excellent-from scheduling & answers to my questions to checking in & picking up my car after service completed!excellent! Thank you! 👍👍 answers to my questions to checking in & picking up my car after service completed!excellent! Thank you! 👍👍 More

by fkap5

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thais Geronimo, David Hirsch

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Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 30, 2021

Dealership Rating

Employee Rating

Mathew at service always goes above and beyond to make sure i have an excellent experience anytime I'm at the the dealer. The customer service he provides keeps me going back to Lou Bachrodt even though i sure i have an excellent experience anytime I'm at the the dealer. The customer service he provides keeps me going back to Lou Bachrodt even though its not my nearest dealership. More

by aefrancia90

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! Thanks for driving the extra mile!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 22, 2021

Dealership Rating

Employee Rating

Matt was my Service rep and he kept me informed with my Silverado repairs. I don’t know who Thais is. Was that my service mechanic?? If he was - he did an excellent job. Silverado repairs. I don’t know who Thais is. Was that my service mechanic?? If he was - he did an excellent job. More

by dbbqdwn1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thais Geronimo

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Jul 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

July 18, 2021

Dealership Rating

Employee Rating

Service advisor was very nice. No pressure. He also worked on getting out extended warranty to cover part of the service. Which it did. Thank you. worked on getting out extended warranty to cover part of the service. Which it did. Thank you. More

by JDAHACKETT

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Aug 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

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