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Matthew Gonsalves
Matthew Gonsalves at Lou Bachrodt Chevrolet Coconut Creek

Matthew Gonsalves | Page 5

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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3.8
231 Reviews

Languages Spoken

English English

3.8

231 Reviews

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231 Reviews of Matthew Gonsalves

May 04, 2022

Dealership Rating
Employee Rating

Mathew our service advisor is always pleasant and very helpful and we use him for all Our vehicles More

by KURT19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 06, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you for choosing Lou Bachrodt Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 04, 2022

Dealership Rating
Employee Rating

Matt was great and the whole process was seem less. Most importantly the car was fixed. More

by tyson8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 06, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 01, 2022

Dealership Rating

When I go in for an oil change and tire rotation my tires are not rotated. You ask how do I know. I have one tire that was replaced, it is newer than the others. For the last two tire rotates that tire is s More

by Rcoss6721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 02, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry to hear this! We do rotate front to rear. Have you had a chance to discuss this with our service manager Shawn? You and your business are very important to us!

May 02, 2022

Rcoss6721 responded

I have not but i will. Thank you

April 30, 2022

Dealership Rating
Employee Rating

Short, sweet, and to the point. Word word word word word word word word word. More

by Cuessi.chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez, Sam Mercado , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter

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May 02, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 29, 2022

Dealership Rating
Employee Rating

The ease of getting in , getting the car serviced and the professionalism of the service writer was a 10 out of 10 More

by George Marrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 02, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 27, 2022

Dealership Rating
Employee Rating

My entire service experience at Lou Bachrodt was fantastic. Starting with Matt, our service advisor, who was extremely knowledgeable and helpful, and continuing to the technicians who were clean and More

by Justin Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Potter

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Apr 29, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Justin, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 26, 2022

Dealership Rating

Always pleasant experience. Quick service and advisors always helpful. Chri helped me this time and was exceptional. More

by cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Potter

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Apr 28, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 24, 2022

Dealership Rating

Was not happy that person who drove my corvette grinder gears two times when moving car into garage area. I was told when I purchased my Bette first two oil changes would be no charge. I was charged for se More

by PLAELECTRICINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Apr 25, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please give us a call, and we can verify the Bachrodt Care Services. We did speak with the porters and we are sorry they neglected to put the plastic on your seats, or the paper on yourcarpet. We will work harder to do better.

April 22, 2022

Dealership Rating
Employee Rating

The staff was excellent, they kept me informed throughout the service. Great customer service from Matthew Gonsalves. More

by Cheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 26, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Cheryl, Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 17, 2022

Dealership Rating
Employee Rating

Matt gave me great service as always. He takes care of all my vehicle needs. More

by GARFIELDSMITH21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 20, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Garfield, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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