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Matthew Gonsalves

Overview Reviews (231) Inventory (505)

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Matthew Gonsalves

Matthew Gonsalves | Page 8

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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4.0

231 Reviews

Overview Reviews (231) Inventory (505)

Languages Spoken

English

4.0

231 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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231 Reviews of Matthew Gonsalves

March 17, 2022

Dealership Rating

Great service, friendly and knowledgeable. The waiting area is clean and has WiFi. Good customer service. The waiting area is clean and has WiFi. Good customer service. More

by RICHAUSTIN954

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Potter

Mar 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Mar 18, 2022 -

RICHAUSTIN954 responded

I’m so glad that I decided to use you guys for service. Thank you guys for great customer service. Everything you guys do is very much appreciated.

March 17, 2022

Dealership Rating

Employee Rating

Straight forward and simple service provided by honest and hardworking individuals. I’ve brought both my Camaros and my corvette to them for service and repairs. and hardworking individuals. I’ve brought both my Camaros and my corvette to them for service and repairs. More

by LT1.305

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Edward Mendez

Mar 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We just wanted to thank you for being such a good loyal customer to GM and to us! Thank you very much for always servicing and purchasing your two Camaros and Vette Chevys us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys we send! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

March 12, 2022

Dealership Rating

Employee Rating

service department dont have any idea who deel customers when customers have problem whis the car customers when customers have problem whis the car More

by rafael9440

Verified Customer

Recommend Dealer

Mar 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Rafael, We are very sorry you feel this way!! Please contact the Chevrolet service manager Shawn at 954-247-3000.

March 11, 2022

Dealership Rating

Employee Rating

Great, prompt service. Good communication throughout the process. They did an excellent job on my truck Good communication throughout the process. They did an excellent job on my truck More

by MARCUSHERMAN7

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Frank Benvenuto

Mar 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 11, 2022

Dealership Rating

Employee Rating

Matt in the service department is great, very helpful. I always request him for any service I need on my truck I always request him for any service I need on my truck More

by RSBrown713

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 14, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 10, 2022

Dealership Rating

Employee Rating

Dealership was able to expertly access problem and resolve transmission issue with simply fix that required re learning of electronic shifting in transmission resolve transmission issue with simply fix that required re learning of electronic shifting in transmission More

by CWKERN40

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 07, 2022

Dealership Rating

Employee Rating

Sam Mercado is great to work with. He looks out for his customers. Thank you He looks out for his customers. Thank you More

by Greggp1

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Mercado

Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Gregg, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Mar 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 07, 2022

Dealership Rating

Employee Rating

They are the best . Great customer service. They were able to fix car on short notice. Great customer service. They were able to fix car on short notice. More

by anapwells

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 07, 2022 -

anapwells responded

Frank and Mat were very good with explaining the issue and got to me right away.

March 06, 2022

Dealership Rating

Employee Rating

Service techs are Great, They are professional, knowledgeable and well spoken, They are good at answering all of your questions, Service prices are more then reasonable and two thumbs up to Service knowledgeable and well spoken, They are good at answering all of your questions, Service prices are more then reasonable and two thumbs up to Service techs, Chis & Mathew, Thanks for all you do! More

by GOOSE017

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Hederlano Oliveira , Chris Potter

Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris and Matthew we are very happy they are on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 06, 2022

Dealership Rating

Employee Rating

Excellent prestige customer service. Very attentive and on time. Quick appointment availability and very helpful. Very attentive and on time. Quick appointment availability and very helpful. More

by Shaunrafael23

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kuwayne Clarke

Mar 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

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