Matthew Gonsalves
Matthew Gonsalves at Lou Bachrodt Chevrolet Coconut Creek

Matthew Gonsalves | Page 9

Service Advisor

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

Contact Me
3.8
231 Reviews

Languages Spoken

English English

3.8

231 Reviews

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231 Reviews of Matthew Gonsalves

March 06, 2022

Dealership Rating
Employee Rating

Never fix any problem their answer is everything is fine. We don't see any problem after the warranty expires the see the problem and is the same I was told them from the time I had warranty on my cars. More

by CESAR2001FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 08, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We are sorry you were not satisfied with your last service visit with us! Have you spoken with Matthew about your concerns? We want to help!

March 05, 2022

Dealership Rating
Employee Rating

Nice clean place, friendly service people, very helpful, didn’t have to wait long for my oil change and got a car wash for free. Will definitely be back for other services, was recommended by Jeff Beaver, a More

by Itsmebabe1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez, Sam Mercado , Stephen Christie, Kuwayne Clarke, David Hirsch, Priscilla Macias, Chris Potter, Jeff Beaver and Brandon

Mar 08, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! Thank you Jeff Beaver for the referral!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 04, 2022

Dealership Rating
Employee Rating

Shawn, Mathew and the service staff are awesome. Very knowledgeable about my vehicle and attentive to my needs.. I only go to Shawn and Mathew for all my Tahoe needs.. More

by GARFIELDSMITH21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup

Mar 08, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Garfield!! Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 04, 2022

Dealership Rating
Employee Rating

I always come to this dealership for both of my vehicles needs. They are always friendly and professional. I would definitely recommend this dealership. More

by Dmontanez88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup

Mar 08, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek to service both your cars and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Mar 08, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you very much for your continued business!!! We also appreciate you taking the time to post this great review on DealerRater!!

March 04, 2022

Dealership Rating
Employee Rating

Had a great experience again with service department, extremely helpful, knowledgeable and professional with fixing my truck. Service manager Shawn and Eddie where great dealing with on issue of my truck More

by jjdl82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez

Mar 05, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Shawn and Eddie, we are very fortunate to have them both on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Mar 05, 2022

jjdl82 responded

I happy to do get my truck repaired where I trust it will be done right and with a team of guys that care thank you..

March 01, 2022

Dealership Rating
Employee Rating

They were on time for the appointment, my request was handled rapidly by the service representative. They found the problem with my car and the repairs could be made without me having to return, as they More

by GUYLESSARD77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 01, 2022

Dealership Rating
Employee Rating

The only dealer I trust my Corvette with. Matt is a gem, the best service advisor I've ever had. The service team is professional and the car always comes back right the first time! Well done More

by gbm26790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 28, 2022

Dealership Rating
Employee Rating

Service writer was very patient and efficient. However, the answering of phones at the entire dealership is a problem for over a year now. I have relayed this problem to many staff in many departm More

by BCV55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! We are working on the phones not being answered, thank you for your valuable impute!!

February 25, 2022

Dealership Rating
Employee Rating

Great service, very polite and Matt G. Was great all around advisor thank you. Where in and out in a reasonable time too!! More

by jjdl82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Biskup, Edward Mendez

Feb 28, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 28, 2022

jjdl82 responded

Yes this was me jose deleon

February 24, 2022

Dealership Rating
Employee Rating

Very good service. Am very happy! Was given card to call if a problem occur. More

by f85oldsmobile2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2022

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matthew, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 26, 2022

f85oldsmobile2424 responded

Liked the service I received.

Feb 26, 2022

f85oldsmobile2424 responded

Nothing more needs to be said.

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