Matthew Harman

We had already done our research and knew the car we wanted was in the dealer inventory. We walked in, Matt greeted us and we asked to test drive the car. When we returned we sat at Matt's desk and wi wanted was in the dealer inventory. We walked in, Matt greeted us and we asked to test drive the car. When we returned we sat at Matt's desk and within 15 mins and a couple of counter offers, we had a deal that we feel was fair for both sides. Haggling with a car dealer is something that I always dread. I want it to be fair for BOTH sides. Preparing ahead of time and also using some AI tools helped me know what was going to be a good deal. The longest part was waiting to go back to the finance office. Matt provided good customer service throughout the transaction. More

by cmcmahon0 Verified Customer Verified Customer

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Everyone was so nice and helpful. Very good experience. I was very pleased with service Very good experience. I was very pleased with service More

by smathews07 Verified Customer Verified Customer

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Professional sales staff, no pressure , nice facilities and good inventory selection. I would recommend Jim Butler Kia. and good inventory selection. I would recommend Jim Butler Kia. More

by pbdaile Verified Customer Verified Customer

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Matthew was very good to work with. His ability to explain the specifications on the car really made the difference in us going with the more inclusive model. Great personality, NOT p His ability to explain the specifications on the car really made the difference in us going with the more inclusive model. Great personality, NOT pushy, I would buy another car from Matthew. - George Carter IV More

by George.carter Verified Customer Verified Customer

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Everything has been great, really appreciate the ease and simplicity of getting the car. No pressure, just answered questions and agreeable terms. simplicity of getting the car. No pressure, just answered questions and agreeable terms. More

by kmaze98 Verified Customer Verified Customer

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Salespeople did not seem generally interested in me or my needs. Basically wanted to have a debate with me when I stated the lifters on this specific year vehicle have been a problem historically. Purchased needs. Basically wanted to have a debate with me when I stated the lifters on this specific year vehicle have been a problem historically. Purchased the vehicle anyway. It was dirty when I came to pick it up. I asked why they would present me with an un vacuumed vehicle upon purchase. He said I thought it was taken care of it went through the cleaning process last night. I said did nobody inspect it? He said I guess not. After he took it to get re cleaned it still wasn't the greatest. He said well we don't armor all anything. I said well I'm spending $35,000 on a vehicle here I would expect it to be vacuumed and or wiped down with something. More

by jmpatterson3909 Verified Customer Verified Customer

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