Matthew Hedden | Page 4

Toyota of Scranton responded

Dear Jennifer.Holly810, Thank you for sharing your experience with us at Toyota of Scranton! We are thrilled to hear that our team was able to assist you and make your visit a positive one. We're here to ensure that all your questions are answered and that you have all the information you need to make informed decisions about your vehicle. It's fantastic to know that we could not only address your queries but also assist in making changes to your vehicle to better suit your preferences. Your satisfaction is of utmost importance to us. If you have any more questions or if there's anything else we can do to enhance your ownership experience, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing Toyota of Scranton. We appreciate your trust and look forward to serving you in the future. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear CaptainBioGirl80, Thank you for your glowing review of Toyota of Scranton! We truly appreciate the time you took to share your experience with us, and we're delighted to hear that you found our dealership exceptional. We understand that purchasing a vehicle can be a significant decision, and we're thrilled that our team provided you with a pleasant and non-pushy experience. We're honored that you chose to make the three-hour journey to purchase a vehicle from us and that you would recommend us to others. Customer recommendations are the greatest compliment we can receive. We're also glad to hear that you enjoyed our children's room and cafe; it's our way of making your visit even more comfortable and convenient. We look forward to serving you for all your future vehicle purchases. If you ever have any questions or need assistance, please don't hesitate to reach out. Safe travels in your new vehicle, and thank you for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear GMTSUSQUE527, Thank you so much for taking the time to share your positive experience with Hannah and Matt at Toyota of Scranton. We're thrilled to hear that your visit to our dealership turned around your perception of the car market! Hannah and Matt are valuable members of our team, and they take pride in providing exceptional service to our customers. It's wonderful to know that Hannah was able to assist you with everything involved in the sale of your car, and that Matt also contributed to making your experience enjoyable. We truly appreciate your kind words and are grateful for your love and support for Toyota of Scranton. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help whenever you need us. Thank you for choosing us, and we look forward to serving you again! Best Regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

AMOEJ57, Thank you so much for taking the time to share your positive experience at Toyota of Scranton! We're thrilled to hear that Brian provided excellent assistance and helped you secure a fantastic deal on your new Corolla Cross. Our team is dedicated to ensuring our customers find the perfect vehicle at a great value, and we're delighted that you're already enjoying your new purchase. Your satisfaction is our top priority, and we're here to support you throughout your ownership journey. If you have any questions or need further assistance, please don't hesitate to reach out. We value your feedback and look forward to serving you again in the future. Safe travels and enjoy the road ahead in your Corolla Cross! Best regards, Mary Jo Preno Vice President of Guest Experience

Toyota of Scranton responded

tjstires, Dear [Customer's Name], Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a positive experience at Toyota of Scranton while servicing your Supra. We take great pride in providing our customers with no-nonsense, quick, and reliable service, and we are delighted that you found our service to be up to your expectations. Our team is dedicated to ensuring that all our customers' needs are met promptly and efficiently. Having the required trained technicians and genuine parts to properly service your Supra is of the utmost importance to us. We understand the unique needs of each Toyota model, and our technicians are well-equipped to handle the specific requirements of the Supra. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your business and are always here to help. Once again, thank you for choosing Toyota of Scranton. We truly appreciate your support and look forward to serving you again in the future! Best regards, Mary Jo Preno Toyota of Scranton