George Zepherin

Toyota of Scranton responded

Hello Stephen Seliga, Thank you so much for your fantastic review! We're thrilled to hear that you had an amazing experience with us at Toyota of Scranton. Our team works hard to provide exceptional service, and it's always rewarding to know that our efforts are appreciated. We're delighted that you're pleased with your new vehicle and that you found our staff to be great to work with. Your recommendation means a lot to us, and we look forward to serving you, your friends, and family in the future. Thanks again for choosing Toyota of Scranton. Drive safely and enjoy your new ride! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear Michelle, Thank you so much for your kind words and for choosing Toyota of Scranton for your vehicle purchase! We're thrilled to hear that you had an enjoyable experience with us and that you're satisfied with the vehicle price, warranty, and trade-in value. We truly appreciate your trust and loyalty. It's wonderful to know that you'll be returning to us for future vehicle purchases and that you'll recommend Toyota of Scranton to others. Please don't hesitate to reach out if you need anything in the future. We look forward to serving you again! Warm regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear PLAVELLE1, Thank you for taking the time to leave us a review! We're thrilled to hear that you had a fast, friendly, and enjoyable experience with us at Toyota of Scranton. It's great to know that our salesman and sales manager were able to provide you with knowledgeable assistance. We're pleased that you received a fair value for your trade-in as well. We're honored that this was your second vehicle purchase with us. Your continued trust and loyalty mean a lot to us! If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again for your next vehicle purchase or service needs. Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear SPIDER226E, Thank you for taking the time to share your experience with us! We're delighted to hear that Jeff provided you with excellent service and went above and beyond to ensure your satisfaction. It's wonderful to know that he made your car-buying experience memorable by personally assisting you and even extending birthday wishes. Your recommendation means a lot to us, and we appreciate your trust in Toyota of Scranton. We look forward to serving you again in the future. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear Horstj, Thank you so much for taking the time to share your positive experience at Toyota of Scranton! We're thrilled to hear that you had a great time with us and that our team was able to assist you in a relaxed atmosphere. We pride ourselves on providing excellent customer service, and it's always wonderful to receive feedback like yours. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again! Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear ALLYMARIEE143, Thank you for sharing your positive experience with us! We're thrilled to hear that your sales representative provided amazing and patient service, and that our team went above and beyond to ensure you left with keys in hand. Your recommendation means the world to us! If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your support and look forward to assisting you in the future at Toyota of Scranton! Best regards, Toyota of Scranton Management Team

Toyota of Scranton responded

GGTALL, Thank you for taking the time to share your feedback regarding your recent experience with George and Matthew at Toyota of Scranton. We truly appreciate hearing from our valued customers. We are delighted to hear that your interaction with George and Matthew was a positive one. Providing excellent customer service and effective communication are core values here at Toyota of Scranton, and we are thrilled to learn that they were reflected in your experience. Your satisfaction is our top priority, and we are committed to maintaining the high standards that you have come to expect from us. If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out. Once again, thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future. Best Regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear JESSE8558, Thank you so much for taking the time to share your positive experience with us at Toyota of Scranton! We're thrilled to hear that you found our team friendly and enjoyed the comfortable atmosphere during your visit. Providing exceptional customer service and a welcoming environment are top priorities for us, and we're delighted that we could meet your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again soon! Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear POCONUT940, Thank you for sharing your feedback with us. We're delighted to hear that overall, your experience with Toyota of Scranton was positive. However, we apologize for any inconvenience caused by the wait time when you arrived to purchase your desired car. Your time is valuable, and we regret any delay in providing you with prompt service. We appreciate your patience and understanding throughout the process. It's great to know that you appreciated our proactive approach in notifying you when a suitable car became available, and we're thrilled that you found the car you wanted and made the purchase. Your satisfaction is important to us, and we will use your feedback to improve our processes and ensure a smoother experience for all our customers in the future. Thank you for choosing Toyota of Scranton, and we look forward to serving you again. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear TEEEYE318, Thank you for taking the time to leave us a review! We're thrilled to hear that Emily provided you with exceptional service during your visit to Toyota of Scranton. We truly value your feedback and are delighted to know that Emily exceeded your expectations. We'll be sure to pass along your kind words to Emily and the rest of our team. Your satisfaction is our top priority, and we're grateful for the opportunity to have served you. Should you have any further feedback or need assistance in the future, please don't hesitate to reach out to us. We appreciate your business and hope to welcome you back again soon. Best regards, Sales Team Toyota of Scranton