Matthew Hedden
Matthew Hedden at Toyota of Scranton
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Matthew Hedden

Finance Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
32 Reviews
4.8

32 Reviews

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32 Reviews of Matthew Hedden

April 19, 2024

Dealership Rating
Employee Rating

Friendly and easy going. Made my wife and i’s experience enjoyable, easy, and memorable. More

by RICHARDMCCLELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Higgins

Apr 20, 2024

Toyota of Scranton responded

Dear Richard McClell, Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you and your wife had an enjoyable and memorable experience with us at Toyota of Scranton. Our team strives to make every customer feel welcomed and valued, and we're glad to know we hit the mark with you. Your kind words are greatly appreciated, and we look forward to serving you again in the future. If you have any further feedback or questions, please don't hesitate to reach out. Warm regards, The Toyota of Scranton Team

April 19, 2024

Dealership Rating
Employee Rating

From initial contact to final signing, everything I did in this vehicle buying process was flawless and effortless. Other dealers refused to deal remotely. Toyota of Scranton went out of their way to hel More

by Silverado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 20, 2024

Toyota of Scranton responded

Dear Silverado, Thank you for sharing your positive experience with us! We're delighted to hear that your vehicle buying process with Toyota of Scranton was flawless and effortless. Our team is committed to providing exceptional service, and we're glad we could accommodate your remote needs when other dealers could not. It's great to know that you were able to complete every step of the process remotely and that we could assist you with the sale of your new car. Your satisfaction is our priority, and we appreciate your trust in us. Should you have any further questions or need assistance in the future, please feel free to reach out. We're always here to help! Warm regards, The Toyota of Scranton Team

April 14, 2024

Dealership Rating
Employee Rating

All they are very nice people they make me more comfortable to deal purchase vehicles More

by PUMA.RAISUNRISE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Jordan Printz

Apr 15, 2024

Toyota of Scranton responded

Dear PUMA.RAISUNRISE, Thank you for sharing your positive experience with us at Toyota of Scranton! We're delighted to hear that our team made you feel comfortable and at ease during your vehicle purchase. Our goal is to create a welcoming and friendly environment for our customers, and we're glad to know that we achieved that with you. Your kind words and satisfaction mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing Toyota of Scranton. We look forward to serving you again! Warm regards, The Toyota of Scranton Team

April 13, 2024

Dealership Rating
Employee Rating

Great saleswoman! Entire purchase experience was enjoyable! Very satisfied with vehicle price, warranty provided by Scranton Toyota, and trade-in value. Will definitel More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Nicki Natiello

Apr 15, 2024

Toyota of Scranton responded

Dear Michelle, Thank you so much for your kind words and for choosing Toyota of Scranton for your vehicle purchase! We're thrilled to hear that you had an enjoyable experience with us and that you're satisfied with the vehicle price, warranty, and trade-in value. We truly appreciate your trust and loyalty. It's wonderful to know that you'll be returning to us for future vehicle purchases and that you'll recommend Toyota of Scranton to others. Please don't hesitate to reach out if you need anything in the future. We look forward to serving you again! Warm regards, Sales Team Toyota of Scranton

April 07, 2024

Dealership Rating
Employee Rating

Had a great experience! !! Everyone was super helpful and the whole experience was very relaxed! More

by horstj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Brian Burgess

Apr 07, 2024

Toyota of Scranton responded

Dear Horstj, Thank you so much for taking the time to share your positive experience at Toyota of Scranton! We're thrilled to hear that you had a great time with us and that our team was able to assist you in a relaxed atmosphere. We pride ourselves on providing excellent customer service, and it's always wonderful to receive feedback like yours. If you ever need anything in the future, don't hesitate to reach out. We look forward to serving you again! Best regards, Sales Team Toyota of Scranton

April 05, 2024

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Employee Rating

My experience with George and Matthew were good. Their customer service skills are good. Their communication skills were good. More

by GGTALL
Recommend Dealer
Yes
Apr 05, 2024

Toyota of Scranton responded

GGTALL, Thank you for taking the time to share your feedback regarding your recent experience with George and Matthew at Toyota of Scranton. We truly appreciate hearing from our valued customers. We are delighted to hear that your interaction with George and Matthew was a positive one. Providing excellent customer service and effective communication are core values here at Toyota of Scranton, and we are thrilled to learn that they were reflected in your experience. Your satisfaction is our top priority, and we are committed to maintaining the high standards that you have come to expect from us. If there is anything further we can assist you with or if you have any additional feedback to share, please do not hesitate to reach out. Once again, thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future. Best Regards, Sales Team Toyota of Scranton

April 02, 2024

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Employee Rating

We had a good idea what we wanted when we came in. Hannah made it super easy to get in the vehicle we wanted. Matt was great when it came to financing. Very light hearted and it was easy to see he More

by SCOTTY7
Recommend Dealer
Yes

Other Employees Tagged: Hannah Schork

Apr 02, 2024

Toyota of Scranton responded

Dear SCOTTY7, Thank you for choosing Toyota of Scranton and for sharing your experience with us! We're thrilled to hear that Hannah and Matt helped make your vehicle purchase a smooth and enjoyable process. Providing our customers with exceptional service and expertise is always our top priority, and we're delighted that they were able to assist you in finding the perfect vehicle and navigating the financing process with ease. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again! Best regards, Sales Team Toyota of Scranton

March 29, 2024

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Employee Rating

Everything from helping me get the best car I can for my daughter. And fixing a situation that came up. One of the best dealership in the area. More

by MGORSKI77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2024

Toyota of Scranton responded

Dear MGORSKI77, Thank you for sharing your experience with Toyota of Scranton! We're thrilled to hear that we were able to assist you in finding the perfect car for your daughter and resolving any issues that arose along the way. Providing top-notch service and ensuring customer satisfaction are our top priorities, and we're grateful for your recognition. We appreciate your kind words and your trust in us as one of the best dealerships in the area. If you ever need anything else or have further feedback to share, please don't hesitate to reach out. We're here to help and look forward to serving you and your family again in the future. Best regards, Service Team Toyota of Scranton

March 28, 2024

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Employee Rating

We are satisfied from when we walked in to when we drove away with our new vehicle More

by Beeb1228
Recommend Dealer
Yes

Other Employees Tagged: Joe Mercado Jr

Mar 29, 2024

Toyota of Scranton responded

Dear Beeb1228, Thank you for choosing Toyota of Scranton for your recent vehicle purchase! We're thrilled to hear that your experience, from the moment you walked in to driving away in your new vehicle, met your satisfaction. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and hope you enjoy your new ride! Best regards, Sales Team Toyota of Scranton

March 20, 2024

Dealership Rating
Employee Rating

Everything was great. The transaction was smooth. Corey did a great job handling my needs. More

by Joe25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton

Mar 22, 2024

Toyota of Scranton responded

Dear Joe25, Thank you for choosing Toyota of Scranton for your automotive needs and for sharing your positive experience with us! We're thrilled to hear that everything went smoothly during your visit and that Corey provided excellent service in handling your needs. Your satisfaction is our utmost priority, and we're glad to hear that Corey was able to assist you effectively. Should you have any further questions or if there's anything else we can assist you with, please feel free to reach out to us. We appreciate your feedback and look forward to serving you again in the future. Best regards, Sales Team Toyota of Scranton

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