Matthew Jeffery | Page 15

Matt is the best service advisor ever! My Volvo has lasted for 28 years due to great professionals like Matt. My Volvo has lasted for 28 years due to great professionals like Matt. More

by FVFUNK Verified Customer Verified Customer

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It is clean, Matt is wonderful to work with and the communication with the dealership is easy. communication with the dealership is easy. More

by MARITCASE Verified Customer Verified Customer

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Everything was good. They solved my problem. Workers were so kind!! Thank you so much!! They solved my problem. Workers were so kind!! Thank you so much!! More

by nanexacatryan14 Verified Customer Verified Customer

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Niello Volvo of Sacramento always provides exceptional customer service. I have continued to bring my cars there for over 10 years. Matt Jeffery is my preferred advisor. He is always professional, and I customer service. I have continued to bring my cars there for over 10 years. Matt Jeffery is my preferred advisor. He is always professional, and I enjoy working with him. More

by LAURIES_GIRLS Verified Customer Verified Customer

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The staff is very friendly and professional! Matt is super when it comes to costumer service!! Great place! I’ve been going there for the last eight years, very pleased!! Matt is super when it comes to costumer service!! Great place! I’ve been going there for the last eight years, very pleased!! More

by JAVI415 Verified Customer Verified Customer

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I am so confident in the quality and care at Niello Volvo every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mi every time I need to get my Volvo serviced. The communication and professionalism is outstanding, and I always leave the parking lot with peace of mind. Kudos to the front of house and back of house for all you do to take care of guests! More

by TARYNDBENSON Verified Customer Verified Customer

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Very friendly and accommodating. Wish you were closer to where I live as I had to come back 2 days later as the tire wasn’t available that needed replacing. Wish you were closer to where I live as I had to come back 2 days later as the tire wasn’t available that needed replacing. More

by MANILDI3 Verified Customer Verified Customer

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Friendly, efficient and helpful. The number of long term employees attest to the quality of the dealership. The number of long term employees attest to the quality of the dealership. More

by DD_CAMPBELL Verified Customer Verified Customer

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Matthew really is my go-to person at Niello when it comes to my Volvo Service. My last service was for a 70K and, unfortunately, the second windshield replacement this year (thanks California roads!). Ma to my Volvo Service. My last service was for a 70K and, unfortunately, the second windshield replacement this year (thanks California roads!). Matthew was 100% on my side for any and all repair work, making sure that things that needed to get done were done properly. He always listens to my little quips about little things on the car, but even in the case of a loose bracket on the moonroof that was causing the pinch sensor to trigger, he spotted it rather quickly and had it fixed by the team in no time. Volvos (and Niello) aren't exactly cheap to maintain once the warranty period ends. I purchased a CPO XC90, along with an extended warranty and so far any concerns I've had are getting taken care of. While not related to my service trip: I do wish that Niello had more CPO vehicles. There are many deals through Costco that come up for used, but the cars need to be Certified. The Bay Area dealers seem to have a bunch of them, but I find them hard to come by here in Sacramento. More

by JASON Verified Customer Verified Customer

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The service team at Niello Volvo is excellent. I got my car serviced. Had a great time talking with the service advisor. I will be returning for my next visit. I got my car serviced. Had a great time talking with the service advisor. I will be returning for my next visit. More

by MADMAN5 Verified Customer Verified Customer

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