Matthew Jeffery | Page 14

They always do a great job, with amazing customer service. Matt does a good job communicating about what work needs to be done on the car. The waiting area at the dealership is great, with a choice service. Matt does a good job communicating about what work needs to be done on the car. The waiting area at the dealership is great, with a choice of many hot drinks and snacks. More

by LK Verified Customer Verified Customer

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Matt is very helpful, he is extremely knowledgeable and explains what is needed thoroughly. I trust his judgment and accept his recommendations explains what is needed thoroughly. I trust his judgment and accept his recommendations More

by iquevedo Verified Customer Verified Customer

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Matthew is extremely knowledgeable and creative. He looks out for customers and tries to ensure all is ok with their car. He looks out for customers and tries to ensure all is ok with their car. More

by gcsdke Verified Customer Verified Customer

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Matt kept me informed, answered my questions and is very professional. Thank you very much, Matt! professional. Thank you very much, Matt! More

by DEBORAHMDILLON Verified Customer Verified Customer

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Great job and great work by the amazing team at this dealership. They were able to help with our car repairs and we were very pleased with their work. dealership. They were able to help with our car repairs and we were very pleased with their work. More

by JZUNIGA1992 Verified Customer Verified Customer

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Matt is always prompt and thorough, delivers the car as promised. Always reaches out to me if they find any additional work that needs to be done and always has a great attitude. promised. Always reaches out to me if they find any additional work that needs to be done and always has a great attitude. More

by jpnylen Verified Customer Verified Customer

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Matthew is always great; he is my advisory. I spoke with Amy and described my issue. She scheduled the appointment; however, the issue was about my tire, which were recently replaced at the de I spoke with Amy and described my issue. She scheduled the appointment; however, the issue was about my tire, which were recently replaced at the dealership. I asked her if the tire was in stock and she wanted me to speak with the parts department. I told her the tires were replaced by Volvo and would be under warranty. I shared with Amy that I felt this should be her role and she wasn't happy. She told me there was no record of the type of tires that were installed. At that point, I asked to speak with Matthew and he took care of it immediately! Matthew understands customer service and I'm super grateful. He had to have the tire ordered and rescheduled my appointment so the tire arrived in time (which is what I was trying to prevent from happening}. Prior to speaking with Amy, I had left a message for service, which was never returned. More

by MN Verified Customer Verified Customer

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I had a great experience with the service department and I LOVE Matt, he is wonderful! I LOVE Matt, he is wonderful! More

by 1shelleyfarrell Verified Customer Verified Customer

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Matt is a superb service associate. He anticipates my concerns, accommodates my out-of-town schedule, greets me by name when I arrive. Matt is always friendly and positive! He anticipates my concerns, accommodates my out-of-town schedule, greets me by name when I arrive. Matt is always friendly and positive! More

by ddavini Verified Customer Verified Customer

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Shaun is very helpful and provides useful advice. Amy is very friendly and give a welcoming feeling when entering the service department. Amy is very friendly and give a welcoming feeling when entering the service department. More

by eespinoza511 Verified Customer Verified Customer

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