Rob Pane

Great communication and timely repair that cost less than we expected. Will use again in the future. we expected. Will use again in the future. More

by MOOREF1 Verified Customer Verified Customer

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Great team of professionals, Sales, Service and Parts. Very knowledgeable, very professional with a welcoming attitude and lots of smiles. Obviously these folks enjoy their jobs and their employer. Alw Very knowledgeable, very professional with a welcoming attitude and lots of smiles. Obviously these folks enjoy their jobs and their employer. Always exceed my expectation at every visit....for the last 10 + years. Kudos Team Niello. More

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Customer service was outstanding. Would definitely go back again and get car serviced at Niello Volvo. Would definitely go back again and get car serviced at Niello Volvo. More

by MJANATPOUR64 Verified Customer Verified Customer

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I've worked with Walnut Creek Volvo and Santa Rosa, and your team surpasses all your team surpasses all More

by EDMOS Verified Customer Verified Customer

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Great service department with nice professionally trained people. My first service was a good experience people. My first service was a good experience More

by RFOLETTA Verified Customer Verified Customer

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At every experience, EVERY, Matt and team Niello has managed to ALWAYS exceed my expectations. From their professionalism, to their smiles, AND TO the interdepartmental teamwork i have no regrets for ch managed to ALWAYS exceed my expectations. From their professionalism, to their smiles, AND TO the interdepartmental teamwork i have no regrets for choosing Team Niello. Not only do i get a professional team effort from Robb Pane, the Service Department, but also from Mark Carpenter, the Parts Team. Also, every interaction with the professionals in the Sales dept including the leader of the crew, TJ, is DA MAN. More importantly, Hats off to Mr. Rick Niello and his executive management team picking and nourishing the management efforts to satisfy customers like me for the last couple decades- Bravo Team Niello. More

by WYATTGPHOTOGRAPHY Verified Customer Verified Customer

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1st warranty service went well once we figured out ownership to navigate the system, Thank You Neillo Volvo and Jessica Le Clerc for all the help when we need it to learn how to efficiently operate ou ownership to navigate the system, Thank You Neillo Volvo and Jessica Le Clerc for all the help when we need it to learn how to efficiently operate our XC60 T8 PHEV. More

by Dale L Verified Customer Verified Customer

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The transactions are always simple. The service was outstanding, like always. Shaun is an excellent service advisor. The service was outstanding, like always. Shaun is an excellent service advisor. More

by BRITNEY.STEPHENS Verified Customer Verified Customer

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they found me a vehicle that was specked pretty close to what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership be what we wanted. the car was delivered to our home clean. we would have liked a more thorough understanding of how things worked but the dealership bent over backwards to give us a thorough training session when we asked for it. extra accessories were provided in a timely fashion. though not an issue for us I believe it would be helpful to staff to have appropriate direct Volvo participation in handling winter tire requests. it was tough for them to understand our needs in that regard, as a matter of fact I would like Volvo to contact me personally to discuss this issue. I live in the mountains with the driving through 1' to 2' of snow is common and all season tires do not fit the bill More

by JIM@TAHOECITYMARINA.COM Verified Customer Verified Customer

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Great courteous service Keep me well informed and answered all my questions awesome valet service answered all my questions awesome valet service More

by HMWTSALAZAR Verified Customer Verified Customer

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