Matthew Kline
Matthew Kline at Herb Chambers Lexus of Sharon

Matthew Kline | Page 14

Service Consultant

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

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5.0
272 Reviews
5.0

272 Reviews

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272 Reviews of Matthew Kline

January 26, 2024

Dealership Rating
Employee Rating

Mathew was very nice and efficient. My car was done in less time then expected More

by Snowfall@2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Herb Chambers Lexus of Sharon responded

We are glad to hear that Mathew and the team provided efficient service. Thank you for choosing Herb Chambers Lexus of Sharon!

January 25, 2024

Dealership Rating
Employee Rating

The service department is excellent Jackson my representative was very helpful explaining the repairs that were extensive and he did everything to ensure the cost was not astronomical. This servic More

by Dmnrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Lopez , Jackson Callahan

Jan 25, 2024

Herb Chambers Lexus of Sharon responded

We're glad to know our service department at Herb Chambers Lexus of Sharon was able to assist you effectively, especially with managing the cost! Thanks for sharing your experience — we'll make sure Jackson gets your positive feedback!

January 24, 2024

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Employee Rating

great service efficient met all my needs on time freindly staff and nice cafe while waiting ! More

by josephhoran1956
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Herb Chambers Lexus of Sharon responded

Joseph, it was our pleasure to attend to your needs in a timely manner! We're also delighted to hear you appreciated our team's customer service and the cafe. Thank you for choosing Herb Chambers Lexus of Sharon!

January 24, 2024

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The entire crew were excellent. Matt especially went beyond expectations. He handled everything perfectly executed a precise time schedule and found I had an expired inspection stic More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Herb Chambers Lexus of Sharon responded

We're delighted to know that Matt and the team at Herb Chambers Lexus of Sharon exceeded your expectations! It's great to see you had a smooth experience with us. Thanks for sharing - we appreciate it!

January 23, 2024

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Employee Rating

My service rep, Matthew Kline was great. Informative explained all and kept me up to date More

by cal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Herb Chambers Lexus of Sharon responded

Thank you for sharing your top-notch experience with Matthew at Herb Chambers Lexus of Sharon! Have a stellar day!

January 22, 2024

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Employee Rating

The crew is very attentive! They have exceptional customer service and work hard to get your car needs fixed! More

by Adela R.
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Herb Chambers Lexus of Sharon responded

Adela, it's great to know our team at Herb Chambers Lexus of Sharon was able to provide you with attentive and exceptional service. We're here for all your car needs!

January 18, 2024

Dealership Rating
Employee Rating

I have been a customer of this dealership for almost 15 years. The service department has always been great at resolving issues & performing maintenance on the 6 vehicles that we have purchased there. Our More

by Malingrp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Gauthier , Nick Pacheco

Jan 18, 2024

Herb Chambers Lexus of Sharon responded

Your loyalty means the world to us! Thanks for highlighting Matt's phenomenal service and dedication to customer care. It's always our pleasure to assist you and we greatly appreciate your recommendation. Until next time, safe travels! - The Herb Chambers Lexus of Sharon Team

Jan 18, 2024

Malingrp1 responded

Thank you for many years of service. Thank you to. Matt Kline for his communication skills to explain my issues to the technicians & to follow up status phone calls to keep me in the loop. He’s an asset to Herb Chambers & the service department.

January 09, 2024

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Employee Rating

Matt was professional and the service was done timely. Waiting area is nice and the staff there is nice and friendly. More

by BillH5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Herb Chambers Lexus of Sharon responded

We're glad to know you had a positive experience with Matt and our team at Herb Chambers Lexus of Sharon. We strive for professionalism and timely service, so it's great to see that reflected in your visit!

January 06, 2024

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Employee Rating

Excellent service, friendly and professional staff, keep you posted on the status of service, and update you promptly on the completion of service More

by Ajoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Forcucci , Randy Vicente

Jan 08, 2024

Herb Chambers Lexus of Sharon responded

We're glad to know you had a positive experience with our team at Herb Chambers Lexus of Sharon. We strive for excellent service and clear communication, so it's great to see that reflected in your visit!

January 05, 2024

Dealership Rating
Employee Rating

Matthew in service is so great to work with. Always willing to listen and offer good suggestions while keeping price in mind . So glad he’s my service advisor. More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Herb Chambers Lexus of Sharon responded

Tricia, we're delighted to know that Matthew has been providing excellent service at Herb Chambers Lexus of Sharon. We appreciate your feedback and look forward to assisting you in the future!

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