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Matthew M.

Overview Reviews (66) Inventory (292)

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Matthew M.

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Matthew M.

Service Advisor

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.8

66 Reviews

Overview Reviews (66) Inventory (292)

Dealership Experience

4 yrs, 8 mos

4.8

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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66 Reviews of Matthew M.

April 26, 2024

Dealership Rating

Employee Rating

Service was done timely and finished as promised. Nothing worst than an inaccurate time quote Nothing worst than an inaccurate time quote More

by Hubroch

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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April 19, 2024

Dealership Rating

Employee Rating

I went in for a oil change and tire rotation, but the receipt doesn't show that the tires were rotated. I am also still having issues with my blue tooth connection. receipt doesn't show that the tires were rotated. I am also still having issues with my blue tooth connection. More

by sterling6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 24, 2024 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

April 17, 2024

Dealership Rating

Employee Rating

Service department went above and beyond to address my questions and concerns regarding my new vehicle. They took care if it in a timely fashion. Thank you. questions and concerns regarding my new vehicle. They took care if it in a timely fashion. Thank you. More

by Brendan

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tylor Barnhart

Helpful 0

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Apr 18, 2024 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 17, 2024

Dealership Rating

Employee Rating

Was a great experience and service from all the employees. Thank you so very much! employees. Thank you so very much! More

by Rhodagraphs

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 18, 2024 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 15, 2024

Dealership Rating

Employee Rating

It was easy to schedule and I was in and out quickly for an oil change and a NYS inspection. an oil change and a NYS inspection. More

by DENNEHYCHARLES

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier

Helpful 0

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Apr 16, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 13, 2024

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Employee Rating

I could not have been more impressed with the service. I will be bringing my car back indefinitely! I will be bringing my car back indefinitely! More

by Nick

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 16, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 13, 2024

Dealership Rating

Employee Rating

Have purchased 3 vehicles from this dealership and used their service department over the past 17 years. Everyone at this location has been friendly and helpful. Never a bad experience. Highly recommend th their service department over the past 17 years. Everyone at this location has been friendly and helpful. Never a bad experience. Highly recommend this Vision Hyundai location. More

by BHOFFERE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg M., Evan B., Matt Chevier

Helpful 0

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Apr 16, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 11, 2024

Dealership Rating

Employee Rating

The Team was Courteous, Professional and Puctual or Timely is a better word. GREAT Service! Timely is a better word. GREAT Service! More

by TRACEY8846

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 11, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 07, 2024

Dealership Rating

Employee Rating

Did a great job with the service I received was fast and very respectful of my time thanks very respectful of my time thanks More

by THEBIGE112000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Alexandra S., Tylor Barnhart

Helpful 0

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Apr 10, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 06, 2024

Dealership Rating

Employee Rating

It is the best dealership I have ever dealt with very courteous and only do service needed. courteous and only do service needed. More

by TOM_NORMA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Alexandra S., Tylor Barnhart

Helpful 0

Report | Print

Apr 10, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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