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Matthew Mair
Matthew Mair at Kendall Dodge Chrysler Jeep Ram
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Matthew Mair

Certified Sales Associate

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

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4.6
13 Reviews

Specialties & Trainings

JEEP EXPERT

RAM EXPERT

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4.6

13 Reviews

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13 Reviews of Matthew Mair

January 21, 2024

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Employee Rating

Excelente servicio. Fue muy especial encontrar personas que se preocupan por el bienestar de los clientes, gracias More

by JCPITAI2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Lagares , Franklin Gonsalez

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December 05, 2023

Dealership Rating
Employee Rating

Son muy profesionales. Cristofer, el manager y frank fueron los mejores. Pase un buen tiempo, me parecia estabas en familia. Seran muy recomendados. Gracias More

by PINSURANCE757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Macculloch

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Dec 07, 2023

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 06, 2023

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Employee Rating

Emilio! ! Outstanding customer service. He goes beyond and treats you with so much professionalism. Besides my desire to buy a car, of course, he made me feel More

by AECMEES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emilio Wong

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Sep 07, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 01, 2023

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Employee Rating

These people deserve 10 stars we are so happy with a service and everything what they did for us they were so helpful we are going to buy another car from them! More

by SCORPIOINPLUTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Gomez, Alberto Rodriguez, Carlos Mcdermott, Emilee Quesada, Alex Garcia, Carlos Rodriguez , Alex and Amy are #1

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Jul 03, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 21, 2023

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Employee Rating

The customer service was great. Everyone was friendly. Answered all my questions. Made me feel right at home More

by OVILELA25
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jose Abreu, Christopher Macculloch, Jose Pupo

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Jun 22, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 06, 2023

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Employee Rating

Excellent service all the way around. It was a pleasure to have our car serviced by the service department. Professional and efficient More

by WALTERANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Leppez, Paula Bean

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Apr 06, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 23, 2022

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Employee Rating

Everyone was great! I highly recommend this dealership & service department! Excellent treatment & service all the way! More

by amybwilliams.777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Collado, Jose Abreu, Modesto Castaner, Anthony Tamarit, Carlos Blanco

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Nov 23, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 15, 2022

Dealership Rating
Employee Rating

The dealership should not be trusted. Misrepresentation of vehicle pricing as noted on the website and actual pricing when visiting to purchase vehicle. Tactics employed at Kendall Jeep More

by Buyer Beware
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Rene Tejeda

Helpful 1
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Oct 17, 2022

Kendall Dodge Chrysler Jeep Ram responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Oct 18, 2022

Buyer Beware responded

Please save the canned responses. The dealer knows exactly who I am. I was contacted 5 times via email, phone and text. When I went to purchase the car the price on the contact was 5000.00 more than the advertised price . Really don’t know how your employees look at themselves and think that they work at an honest dealership. I imagine that they just follow directions from leaderships and continue to LIE , LIE LIE

Oct 18, 2022

Buyer Beware responded

Just noticed the canned response was sent by the BOT at 3:20 a.m. . Why would the BOT attempt to redirect the complaint to a separate company owned website??? I think the public should be aware of the deceitful tactics at the dealership. Lies , ineffectual explanations of why the price differential and more lies. Stop wasting the public’s time ! Advertise the true cost and dealers fees of the vehicles.

Oct 18, 2022

Kendall Dodge Chrysler Jeep Ram responded

We do not know what you mean by "BOT" as there are no automated responses posted to our customers. The function is not possible. Also, the address that was provided to you is not a website; it is an email address so that you can safely provide your information to us so our team can reach you. If you do not provide us with your contact information to social@kendalldcjr.com, we can not properly assist you. Good day.

Oct 18, 2022

Buyer Beware responded

FYI BOT is a robot reply. It’s hard to believe that someone from the dealership was replying to customers at 3:20 a.m. BOTS usually are the culprits in these communications . Most reputable sales organizations train their staff in a reputable manner. When I communicated with your sales manager and mentioned the pricing was good he agreed ; no mention was made by your representative of additional dealer fees in the exorbitant amount of 5000.00 dollars. When I went to dealership, test drive the car and sat down to finalize the deal is when the additional fees where documented. Stop wasting the consumers time. Advertise your prices TRUTHFULLY

August 30, 2022

Dealership Rating
Employee Rating

Outstanding crew, each person I've met here has been very positive and helpful from the sales team to the service crew and management. Also very happy with my purchase and I'm looking forward to purchasing m More

by MENDEZ1495
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Collado, Jose Abreu, Rene Tejeda, Kris Brandt, Modesto Castaner, Carlos Mcdermott, Francisco Mendez, Nicholas Alfonso, Charles Mitchell

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Aug 30, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 31, 2022

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Employee Rating

Great experience at Kendall Dodge, friendly, professional, and knowledgable TEAM! Thank you Carlos Rodriguez, Matthew Mair, and Amy Williams. More

by ROLDICK09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rodriguez , Amy Williams

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May 31, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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