Matthew Melone | Page 5

Honest and Professional! My wife and I had a great experience. We shopped around for a couple months and dealt with many dealerships in the Phoenix area. Matt and Berrin were My wife and I had a great experience. We shopped around for a couple months and dealt with many dealerships in the Phoenix area. Matt and Berrin were among the best! They were honest and at the same time professional. We didnt waste time here and got exactly what we needed. More

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Great customer service I really enjoyed my interactions with this dealership, as they provided outstanding communications/expectations. Specifically, Matt Melone did a great I really enjoyed my interactions with this dealership, as they provided outstanding communications/expectations. Specifically, Matt Melone did a great job of setting up conversations quickly, had excellent followup, and even informed me he provided a backup rep to speak with, in his absence. I'd definitely recommend this team for any prospective buyers. More

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Excellent buying experience I made the right decision when I decided to buy from Certified Benz and Beemer. There was no pressure from the Sales Proffessional who assisted me an I made the right decision when I decided to buy from Certified Benz and Beemer. There was no pressure from the Sales Proffessional who assisted me and even the service from the Finance Manager was excellent. I had never walked in and out of a dealership as fast as I did! They have a great selection of vehicles at the right price. I highly reccomend this dealership. More

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Great customer service I had such a great experience from start to finish. There was no haggling no sales pressure. After a the sale was completed I brought the vehicle back I had such a great experience from start to finish. There was no haggling no sales pressure. After a the sale was completed I brought the vehicle back due to a mechanical issue and it was taken care of promptly. I would definetly purchase another vehicle from them. More

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Excellent Customer Service Matthew was very friendly and professional in searching for a vehicle. He answered all my questions and was very helpful. Will definitely recommend th Matthew was very friendly and professional in searching for a vehicle. He answered all my questions and was very helpful. Will definitely recommend this dealership and Matthew in the future. More

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Not the best experience but love my car!! I received friendly service from Sales. However, I was a little unhappy that when my car was delivered it had a light on the panel and I did not have I received friendly service from Sales. However, I was a little unhappy that when my car was delivered it had a light on the panel and I did not have a full tank of gas.I was also disappointed in the fact that I was not instructed on how anything worked except the bluetooth. More

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Long Distance Relationship I had been searching all over Texas for a used Genesis. When I found the exact make/model/year I was interested in at CBB. I was nervous about buyin I had been searching all over Texas for a used Genesis. When I found the exact make/model/year I was interested in at CBB. I was nervous about buying a car I had never seen much less driven. Matthew was kind enough to post a video where he walked me around the car and pointed out all the features and flaws. He was transparent and honest. Having the car shipped out of state took some time, but it arrived yesterday and I am very pleased with it and the follow up after the sale was completed. More

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Best ever! Amazing experience with Matt at this dealership- I hate haggling over price, I know exactly what I want having owned luxury cars before and don’t have Amazing experience with Matt at this dealership- I hate haggling over price, I know exactly what I want having owned luxury cars before and don’t have time to waste at a dealership all day. I found the car I wanted, got ahold of the dealership and they got in touch with me within a few minutes and we set up the appointment. We walked in early and there were plenty of people who knew we were coming and were ready with the car for test driving. By the time my fiancée came back from his test drive I already had the paperwork going. We were out of there with the new car within 2 hours. In addition they have a 10 day exchange period but we don’t need it because we ???? the car! We have one part they are replacing hopefully next week and we are thrilled - thanks Matt and everyone that helped! More

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Outstanding Customer Service Experience started with Matt who was able to crunch the numbers to make the deal suitable to my family. Matt was extremely professional and courteous Experience started with Matt who was able to crunch the numbers to make the deal suitable to my family. Matt was extremely professional and courteous throughout the process. Robert was a straight shooter and made the deal happen without pressuring or haggling. I feel this was truly a win/win! More

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Fantastic Mathew malone was fantastic. Absolutely the best salesman ever. He was honest, non pushy and very smart. He made us a deal we didn't intent on seeing Mathew malone was fantastic. Absolutely the best salesman ever. He was honest, non pushy and very smart. He made us a deal we didn't intent on seeing when we walked on to the dealership for fun. He was great. Thank you to the team and to the finance man from Boston. Amazing. More

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