Matthew Melone
Matthew Melone at Certified Benz & Beemer
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Matthew Melone | Page 6

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
106 Reviews

Hello and welcome to Certified Benz and Beemer. I am Matthew Melone. Moved out here from Chicago in 2007. Graduated from Culinary School in 2010. Worked in the chef field for a total of 11 years. Just now taking a break from the culinary world and having fun giving customers the best overall experience with gorgeous cars!

Dealership Experience

6 yrs, 5 mos

Industry Experience

8 yrs

Specialties & Trainings

Customer Service

5.0

106 Reviews

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106 Reviews of Matthew Melone

November 15, 2018

Dealership Rating
Employee Rating

Best car buying experience, ever! This, by far, was the best experience we've ever had when purchasing a vehicle. From the first phone contact with Ricardo, to dealing in person with M More

by 4-10berryFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Padilla, Travis Walters

Nov 16, 2018

Certified Benz & Beemer responded

Dear Berry Family: You are VERY welcome and THANK YOU for letting us know that you had BY FAR the best car buying experience that you have ever had purchasing a vehicle. We are delighted that Ricardo, Matt and Travis all were so professional and helpful. We are so grateful for your business and hope to have the pleasure of helping you again in the future.

November 08, 2018

Dealership Rating
Employee Rating

Matt was a superb example of the anti-used cat salesperson Matt was professional and followed up answering all questions in a prompt and professional manner while offering suggestions and areas/ideas to consid More

by Newcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2018

Certified Benz & Beemer responded

Dear Newcar: We appreciate you taking the time to compliment the service you received from Matt at CBB, We will be sure to share your compliments with him. We are grateful for the opportunity to earn your business and look forward to the next time that we can help you again.

November 03, 2018

Dealership Rating
Employee Rating

Like Buying New Nothing cheesy about this outfit. All their cars are clean and buttoned down. Their staff is knowledgeable about the many makes and models they sell More

by Pinlawyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

Certified Benz & Beemer responded

Dear Pinlawyer: We are so grateful that you took the time to let our customers know about our friendly and professional staff as well as our wide variety of makes and models of vehicles in excellent condition. Thanks so much for your business and your kind words. We hope to have the pleasure of helping you again in the future.

November 02, 2018

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Employee Rating

Vehicle purchase Great customer service my salesman was Matthew Malone he was great. I did not spend much time there since we did everything they email. His response w More

by Natali Franco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Walters

Nov 04, 2018

Certified Benz & Beemer responded

Dear Natali: Thanks so much for taking the time to share with our customers about the great customer service you received from Matthew and CBB. We sincerely appreciate your business and that you recommend others looking for a great vehicle to see CBB. Please do not hesitate to let us know when we can assist you again.

October 30, 2018

Dealership Rating
Employee Rating

Great experience - 2004 Z06 Great experience working with Matt and Travis! The Z06 was an honest, legit car. Absolutely no-pressure sales, or dealer add-ons, fair pricing. I'l More

by AlexG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Walters

Nov 01, 2018

Certified Benz & Beemer responded

Dear Alex: We really appreciate you sharing your feedback regarding your great car buying experience working with Matt and Travis with zero pressure. We hope you enjoy your ZO6 for years to come. We appreciate your recommendations of CBB to others too. Please let us know when we can help you again in the future.

October 22, 2018

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Employee Rating

Buying car No pressure which I loved. Matt and Jesus were very helpful with educating me on the different features of the cars that I liked. They both responded More

by Mahiki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Bello

Oct 22, 2018

Certified Benz & Beemer responded

Dear Mahiki: We really appreciate you sharing your feedback with us regarding the excellent customer service you received from Matt and Jesus with zero pressure. Thanks so much for choosing CBB. We look forward to the opportunity to assist you again.

October 11, 2018

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Employee Rating

Extremely happy with purchase ! Matthew Melone was beyond patient, knowledgeable, helpful and efficient with my purchase of a 2015 Kia Optima. This dealership is above and beyon More

by OptiMa15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2018

Certified Benz & Beemer responded

Dear OptiMa15: Wow! Your review is above and beyond as well! We are so glad to hear that Matthew Melone was so helpful during the sales process and that you are extremely happy with your new car. We are so grateful for your business, your kind words and your recommendation of CBB to others. Please let us know when we can assist you again.

October 11, 2018

Dealership Rating
Employee Rating

Perfect Experience!!!! This was the easiest vehicle I have ever purchased! Matthew & Travis are amazing & worked extra hard to make me happy! In love with my car More

by Jadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Walters

Oct 15, 2018

Certified Benz & Beemer responded

Dear Jadams: We love that you love your car and that you had a perfect car buying experience! It is our mission to deliver the best (or easiest) car buying experience that our customers will ever have so it's great to hear that Matthew and Travis helped to achieve that. Please do not hesitate to let us know when we can assist you again.

October 05, 2018

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Employee Rating

Excellent and Efficient service!!! Excellent and efficient customer service from the website to communication through texts, emails and in person!! Would do business with these guys More

by Greg Tahoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Carney, Travis Walters

Oct 10, 2018

Certified Benz & Beemer responded

Dear Greg: Thanks so much for choosing CBB and for your Five Star review! We are so glad that you received excellent and efficient customer service and that you would be willing to return or refer your family and friends. Please let us know if there is anything that we can do for you in the future.

September 29, 2018

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Employee Rating

Just Couldn’t Agree ☹️ The dealership is wonderful our salesman Matthew was great, the manager and I did not agree on the price. I would still recommend this dealership. More

by RibynK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2018

Certified Benz & Beemer responded

Dear RibynK: Thank you so much for taking the time to share your feedback with us. While w are delighted to hear that you found CBB to be a wonderful dealership and that Matthew was great, we are disappointed that we could not come to terms on the price. We are grateful for the opportunity to earn your business and hope that you will consider CBB if the future when you are in the market for your next vehicle.

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