Matthew Messenger | Page 16

While trying to procure a new Tundra back in the earlier days of the COVID pandemic - I scoured the internet looking high and low for the model / trim level I wanted - all to no avail. With the semiconduct days of the COVID pandemic - I scoured the internet looking high and low for the model / trim level I wanted - all to no avail. With the semiconductor shortage and supply chain woes - along with the supply/demand issues with new and used vehicles - there was nothing. When I'd touch base with some Toyota dealerships - they'd claim I'd have to hand over a $1,000 - $2,000 finder's fee just to buy the truck I wanted. Then I finally spoke with Matt - who set me at ease, put me on a fair/equitable wait list - and sure enough, about a year+ later, he had me in line for the exact Tundra that I wanted. Matt is a kind and sanguine salesman with Heritage - no BS and no pressure. He's a real pleasure to work with and get to know - so engage with this guy without fear and he'll set you up. More

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Everyone at the dealership is extremely attentive and helpful. They deliver a great product and have been helpful to me throughout three vehicle purchases! helpful. They deliver a great product and have been helpful to me throughout three vehicle purchases! More

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I had a great experience working with Matt and the Heritage Toyota team. I was trading in my lease from another dealership and getting into a new Tacoma Lease. Matt was very helpful throughout the pro Heritage Toyota team. I was trading in my lease from another dealership and getting into a new Tacoma Lease. Matt was very helpful throughout the process and even with a hiccup in the old lease transfer he helped me get into my new lease for an affordable price. I really appreciate the work and look forward to going back when my lease is up. Thank you! More

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Matt and the team at Heritage were amazing! Matt, in particular, was empathetic to my unique concerns and needs. He helped me identify the exact car I needed that met both my needs and wants! Matt, in particular, was empathetic to my unique concerns and needs. He helped me identify the exact car I needed that met both my needs and wants! He worked with me to ensure that the experience, the process, and the outcome were smooth, and satisfying. I couldn't have asked for a kinder, more understanding, more knowledgeable and smooth experience. I have NEVER had such a good experience buying a car. Go Matt and Team Toyota! More

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I purchased my first truck through this dealership. My sales person Matt Messenger was very helpful with helping me find what I was looking for. My sales person Matt Messenger was very helpful with helping me find what I was looking for. More

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Matthew handled the sale perfectly. He explained everything and was very, very helpful. He listened to my questions and concerns. One would like to have all sales people as helpful as He explained everything and was very, very helpful. He listened to my questions and concerns. One would like to have all sales people as helpful as he was. I can't recommend him enough. Thank More

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We've always had great experiences with the sales staff at Heritage. This was our first experience with Matt and it was great. He was knowledgable and listened to what we wanted. We appreciated his help at Heritage. This was our first experience with Matt and it was great. He was knowledgable and listened to what we wanted. We appreciated his help! More

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Matt was absolutely fabulous and was incredibly knowledgeable. He made the experience of buying a new car so quick and painless. I night recommend him! knowledgeable. He made the experience of buying a new car so quick and painless. I night recommend him! More

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Matt was fantastic. He was everything I wanted in dealership sales rep: not pushy, very quick to answer questions, got answers to questions he didn’t know the answers to He was everything I wanted in dealership sales rep: not pushy, very quick to answer questions, got answers to questions he didn’t know the answers to, honest, and personable. My man …. More

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I purchased my first NEW vehicle a Toyota Highlander in September 2022. A co worker recommended I discuss my purchase with Matt Messenger. I found Matt to be polite no inappropriate comments or judgmenta September 2022. A co worker recommended I discuss my purchase with Matt Messenger. I found Matt to be polite no inappropriate comments or judgmental remarks. Matt was attentive and listened to my needs and helped me realize the benefit of buying NEW versus used. Not by talking me into any purchase but stating the facts letting me leave the dealership, do some math at home and allow myself time to create a list of advantages and disadvantages. After purchasing my new vehicle I read the owners manual and came back with a two page list of questions which Matt was able to answer without hesitation. Matt does not leave you stranded after your purchase he excels at follow up not just in his area but includes any other questions I may have about service or warranties. I will be taking my second list of questions to Matt within the next few months and I suspect he will fulfill my expectations. Matt is a real person and I would not hesitate to send anyone looking for an honest car purchasing experience to Matt. More

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