Matthew Nolan | Page 4

ONE WORD: INCREDIBLEMatthew Nolan is literally the most ONE WORD: INCREDIBLE Matthew Nolan is literally the most awesome guy. He makes sure you are taken care of with no questions asked. He went above and ONE WORD: INCREDIBLE Matthew Nolan is literally the most awesome guy. He makes sure you are taken care of with no questions asked. He went above and beyond for me & I couldn’t be happier with my experience with him. Thank you so much, Matt❤️ More

Report | Print

A caring person This young man went above and beyond making sure i understood the vehicle, he delivered the car to my home and took back my old car, all this was done This young man went above and beyond making sure i understood the vehicle, he delivered the car to my home and took back my old car, all this was done after 9pm, i hope he was well compensated for his actions, employees like Pedro ( a person who care about the customer ) is hard to find. Toyota i love my Corolla Hybrid. Thank you Pedro. More

Report | Print

Awesome Service. Amazing People. Super friendly and attentive service staff! Even though my appointment was a later time, I was attended to earlier & service advisor was thorough/deta Super friendly and attentive service staff! Even though my appointment was a later time, I was attended to earlier & service advisor was thorough/detailed. Cashier (Mandi) was friendly, helpful, and eager to assist. Great stuff! Definitely recommend! More

Report | Print

oil change Free uber service up to 3 miles so I went to Hooters for a hour alot better than having to hang at Dealership 4 Stars 👊🏾💪🏾💪🏾💯 Free uber service up to 3 miles so I went to Hooters for a hour alot better than having to hang at Dealership 4 Stars 👊🏾💪🏾💪🏾💯 More

Report | Print

poor service resolution Collision dept just ripped off customers. They do not care about customers, or warranty, they just care about monies. Customer care is not in their Collision dept just ripped off customers. They do not care about customers, or warranty, they just care about monies. Customer care is not in their vocabulary....they don't do a good painting job, and they do not back it up........Collision dept need to be reviewed closer.....bad influence for Toyota....I being toyota fun for 40 yrs.....today my bad experience with above dept changed my mind.... More

Report | Print

First Class Service! I would like to take this opportunity to express my gratification for the outstanding service I received when dropping my MINI Cooper at the Toyota C I would like to take this opportunity to express my gratification for the outstanding service I received when dropping my MINI Cooper at the Toyota Collision Center (Body Shop) for a complete paint job. These days, it is not often that a service team goes beyond the extra mile to ensure a client’s piece of mind and satisfaction. However, Matthew Nolan, Service Advisor took it upon himself to take every measure to ensure that my service experience was impeccable from beginning, to end. He always kept me informed with daily updates and was available to answer my questions. Mr. Nolan is FIRST CLASS and a true professional. It was satisfying to know that the Toyota Collision Center has a professional leader like Mr. Nolan, who believes in providing the very best client customer service. Thank you! Job well done. Best regards, Jose Soto More

Report | Print

Poor managed, overworked service department I have been going to this dealer for over 6 years now for service work for my 07 FJ. In the past they have been outstanding in service. But alot has c I have been going to this dealer for over 6 years now for service work for my 07 FJ. In the past they have been outstanding in service. But alot has changed in the past year. Although it appears they have made changes to the service dept.. The service is anything but. June 27th 2016 I purchased 03 Echo. I came in with a coupon they mailed to me for a free tire rotation. I also wanted balancing that I new I was going to have to pay for. This service advisor tries to sell me everything under the sun. I tell him twice that the car has only has 15,000 MI. They charge me $62.00 for balancing.I later call the service advisor, he gives me a 50.00 card to use their. Today I visit for a oil change. They can't do it until next week. Today is Thurs, not a holiday weekend. I also tried scheduling online, I wait 5 days, no return call. I'm at Whesley Chaple Toyota now. I know we're I will be doing business for now on. More

Report | Print

Excellent experience Martin mclymont was my sales guy he was very kind and patient, answered and addressed all my questions and concerns and got me in and out with my new Martin mclymont was my sales guy he was very kind and patient, answered and addressed all my questions and concerns and got me in and out with my new vehicle within a few hours overall experience was exceptional More

Report | Print

Well Done Found the car online. It was fairly represented. Additional service had been completed without increasing asking price. Both sale and his manager wen Found the car online. It was fairly represented. Additional service had been completed without increasing asking price. Both sale and his manager went out of their way to help, even following up on their day off. I requested a clear stone chip film, that was failing be removed as part of the deal. It took over 9 hrs to get it off. Again no charge. I feel I got a great car at a good price. More

Report | Print