Matthew Purvis

Good old bait and switch left and right with this dealer. Reached out to this dealer from out of state because they are currently advertising leases on Vistiqs for $849 with $1 down. Then you read the fine p Reached out to this dealer from out of state because they are currently advertising leases on Vistiqs for $849 with $1 down. Then you read the fine print. $1 down plus the $2300 in add ons they put on the car (including a GPS that no one will need thanks to Car Play and Android Auto), plus tax and title, and first month's payment. So $1 down becomes something like $8k down if not more. To continue with the bait and switches, the car I was looking at, the website says they're taking $4k off because it's a loaner. When I talked to the sales guy he said oh, it only has 60 miles on it. We can't sell it with the $4k off. It has to be at MSRP. So the website says $76k, but they're expecting people to come in and be OK paying $80k plus another $2200 in add ons most people don't want? So the $76k price on the website somehow became $82k plus. How does this place sell any cars? More

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Matthew provided excellent services from the moment we sent. We went through details of what I like and set out to get it. Got my 2025 Cadillac! sent. We went through details of what I like and set out to get it. Got my 2025 Cadillac! More

by cangal Verified Customer Verified Customer

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Matthew was fun, energetic and very knowledgeable about Cadillac services. He had excellent tips to offer. Cadillac services. He had excellent tips to offer. More

by cangal Verified Customer Verified Customer

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Took a while but they were waiting on a part from GM so not their fault not their fault More

by DDD0 Verified Customer Verified Customer

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We only stopped to LOOK at the Cadillac XT5 and ended up driving one home. Matthew Purvis made buying our first Cadillac a great experience. driving one home. Matthew Purvis made buying our first Cadillac a great experience. More

by msmel05 Verified Customer Verified Customer

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Matthew was easy to work with and patient with us while deciding on the purchase. deciding on the purchase. More

by CMCNEIL0 Verified Customer Verified Customer

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Easy to work with unlike some of the other Cadillac dealers in town. Would definitely come back. dealers in town. Would definitely come back. More

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Called to verify they had car I wanted, they did, set appt for 4pm. Matt called to welcome me before I arrived. Car was as represented, we sorted details and I was out in my new car 2.5 hours later. Done appt for 4pm. Matt called to welcome me before I arrived. Car was as represented, we sorted details and I was out in my new car 2.5 hours later. Done! Great place to do business if you understand the process. Would buy from Matt again, 5/5. More

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Mathew was great easy to talk to and understood what I was looking for very happy with my purchase and the deal he got me!!! was looking for very happy with my purchase and the deal he got me!!! More

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Awesome salesman and great dealership! Easiest car buying experience. Will recommend Big Star to many others! Easiest car buying experience. Will recommend Big Star to many others! More

by JENKINSJOSLYN Verified Customer Verified Customer

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