Matthew Raiten
Matthew Raiten at Kings INFINITI

Matthew Raiten | Page 6

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
688 Reviews
4.8

688 Reviews

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688 Reviews of Matthew Raiten

November 25, 2025

Dealership Rating
Employee Rating

My experience was average but the communication was pretty good and they got the job done fairly quick . Only downside was that I didn't get a loaner car and had to rent a car from enterprise More

by Alexcody912
Recommend Dealer
No

Other Employees Tagged: Matthew Raiten

Nov 27, 2025

Kings INFINITI responded

Please reach out to us at (718) 646-3331 when you can so we can address this situation directly. Thank you and have a great day.

November 23, 2025

Dealership Rating
Employee Rating

My experience with Kings Infiniti was truly exceptional. The entire process was fast, smooth, and completely stress-free. I didn’t have to spend a long time waiting at the dealership—instead, everything was More

by slefevre94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2025

Kings INFINITI responded

Hi Slefevre94, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

November 20, 2025

Dealership Rating
Employee Rating

Kings Infiniti with Matthew Raiten are always my top service provider for both my q50s trusted and reliable More

by DAMICKSTA1218
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

Nov 22, 2025

Kings INFINITI responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 19, 2025

Dealership Rating
Employee Rating

Matthew explains what I need to fix right away from the vehicle diagnostic. How it may effect the performance, and what I can leave for another time. More

by MR.B2831
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

Nov 22, 2025

Kings INFINITI responded

Mr.b2831, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

November 14, 2025

Dealership Rating
Employee Rating

It was very good experience. No waiting, Polite representative. Car was returned within 2 hours. More

by SSIGLOV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Ssiglov1, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.!

November 12, 2025

Dealership Rating
Employee Rating

Good service ! !! Matthew Raiten its best service manager!!!!! I am very happy from this parson!!!! More

by LOYDOIL1. Semen Benderskiy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

We're so glad that we were able to go above and beyond your expectations!

November 12, 2025

Dealership Rating
Employee Rating

He was very professional and explained everything to my understanding, that’s what I call professional top class customer service. More

by LISADEE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana

Nov 22, 2025

Kings INFINITI responded

We hope to be of service to you again in the future. Best wishes, Kings INFINITI, Inc. We hope to be of service to you again in the future. Best wishes, Kings INFINITI, Inc.

November 07, 2025

Dealership Rating
Employee Rating

All of my experiences there have been exceptional. Everyone I've dealt with have always been courteous, professional and helpful. Any work or issues I had with the vehicle had all been completed to my More

by RICHARD.HYMAN12
Recommend Dealer
Yes

Other Employees Tagged: Matthew Raiten

Nov 22, 2025

Kings INFINITI responded

Richard.hyman12, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kings INFINITI, Inc..

Nov 07, 2025

RICHARD.HYMAN12 responded

Thank you for operating a professional organization. The process of setting up my appointments are effortless.My service rep, Matthew is courteous, knowledgeable and alway explains in detail what needs to be done. when the work is completed, it's always to my satisfaction. All other dealership service departments should be operated like Kings Infinity.

November 06, 2025

Dealership Rating
Employee Rating

Service has been very good. We always have our service done at this location and like the new camera system More

by LBETTYBOOP806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

Hello Lbettyboop806, thank you; we appreciate your feedback!

November 06, 2025

Dealership Rating
Employee Rating

The service was one of the best I ever had to work with and it is so nice to see More

by TASHAGRANT431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2025

Kings INFINITI responded

We are always more than happy to assist you if anything else comes up. Take care!

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