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Matthew Reid
75 Reviews
75 Reviews of Matthew Reid
July 11, 2018
Came in for an oil change appointment and was helped fast Great service I just wish they would talk through the payment a little bit clearer and in non car person terms so I knew what I was paying for and und Great service I just wish they would talk through the payment a little bit clearer and in non car person terms so I knew what I was paying for and understood it as well More
by Abbaybay20
Verified CustomerOther Employees Tagged: Dominique Warrick, Clay Stottlemyre
Helpful 
July 05, 2018
Recalls and oil change Very friendly. Got in quick and it took less time than they estimated which is always good. They did not reset my oil change light though. Very friendly. Got in quick and it took less time than they estimated which is always good. They did not reset my oil change light though. More
by MPIERCEICS
Other Employees Tagged: Paula Ortiz
July 04, 2018
I always have a great experience with Matt at Machens Toyota I've only ever taken my 4Runner to Machens Toyota and Matt is always a pleasure to work with. He makes sure I get taken care of and ensures I understa I've only ever taken my 4Runner to Machens Toyota and Matt is always a pleasure to work with. He makes sure I get taken care of and ensures I understand what needs to be done or is going to be done. If I am unable to wait around he helps me get to where I need to go and is always courteous. I can't recommend him enough and the staff there at Machens. If you need a good experience with service on your Toyota (or any other car for that matter) go see Matt! More
by kaitkens
July 01, 2018
Toyota Machens Is The Best Dealership In The State! The customer service is amazing here. They take the time to explain every little detail of your service to you no matter how busy they may be. While w The customer service is amazing here. They take the time to explain every little detail of your service to you no matter how busy they may be. While waiting on your vehicle there is a relaxing fully stocked lounge with plenty of seating. This dealership takes the stress out of Service! More
by adaobiekwueme
June 30, 2018
Great service. All personnel we're friendly and helpful. Service was completed in an hour while we waited. My husband is handicapped and personnel placed his walker All personnel we're friendly and helpful. Service was completed in an hour while we waited. My husband is handicapped and personnel placed his walker in the car fore Me. More
by nancyplym
Other Employees Tagged: Randy Oliver
June 25, 2018
Speedy My rear view mirror was fixed within a few hours. The serviceman saved me money by informing me that the housing of the mirror did not need replaceme My rear view mirror was fixed within a few hours. The serviceman saved me money by informing me that the housing of the mirror did not need replacement. More
by jar9tf
Other Employees Tagged: Terry Pruett, Paula Ortiz, Dominique Warrick, Clay Stottlemyre, Randy Oliver
June 23, 2018
Service experience I don’t remember the name of the person who met me for service on our Highlander. This person was very knowledgeable and answered all of my questions. I don’t remember the name of the person who met me for service on our Highlander. This person was very knowledgeable and answered all of my questions. When the vehicle is due for servicing again, I will bring it to Joe Machens Toyota. More
by SLEPERD
Other Employees Tagged: Terry Pruett, Paula Ortiz, Dominique Warrick, Clay Stottlemyre, Randy Oliver
June 22, 2018
Friendly service, comfortable wait Matthew was professional and thorough. He provided friendly, quick service and helped me make decisions about what services to have done without being Matthew was professional and thorough. He provided friendly, quick service and helped me make decisions about what services to have done without being pushy. Thanks Matthew! More
by Hrwtt5
June 22, 2018
Excellent experience Everything was done as explained and expected. Everyone from service staff to courtesy car drivers were friendly and on time. Always a pleasure having Everything was done as explained and expected. Everyone from service staff to courtesy car drivers were friendly and on time. Always a pleasure having my vehicle serviced at this location. More
by RPERKINS65203
Other Employees Tagged: Dominique Warrick , Richard, Dave
June 20, 2018
Service ,,,, ,, ,, , , was Awesome! The lady Jacqueline walked me through the process and she was very helpful as my service adviser! Terry was a nice person ,,,, ,, ,, , , was Awesome! The lady Jacqueline walked me through the process and she was very helpful as my service adviser! Terry was a nice person as well, along with another service representative. They were all awesome! More
by ADDALMINAM
Other Employees Tagged: Terry Pruett, Paula Ortiz, Dominique Warrick, Clay Stottlemyre, Randy Oliver , Jaqueline
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