

77 Reviews
Write a Review77 Reviews of Matthew Riley
June 07, 2025
Both the representative that assisted me from beginning till the end and the mechanic did excellent job on taking care of me and my kickz. Its a flawless service, thank you Matt Riley and the mechanic for till the end and the mechanic did excellent job on taking care of me and my kickz. Its a flawless service, thank you Matt Riley and the mechanic for taking good care of my baby kickz! More
Other Employees Tagged: Marco Tadena, Robert Vida
June 06, 2025
Troy was great to deal with, very professional and willing to work with us. Thank you would highly recommend your dealership. willing to work with us. Thank you would highly recommend your dealership. More
Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos, Stephon Terry, Beau Hulse
June 05, 2025
Great Customer Service from Matt Riley! Great Communication skills and knowledgeable! Great service and support Great Communication skills and knowledgeable! Great service and support More
Other Employees Tagged: Christian Amian
June 05, 2025
Matt was very kind and helpful and kept me up on what was going and an approximate time frame. I wasn’t sure who the other person was on the survey. I just miss not getting a car wash after before Findlay going and an approximate time frame. I wasn’t sure who the other person was on the survey. I just miss not getting a car wash after before Findlay took over. More
Other Employees Tagged: Fabian Perez-Arcos, Oscar Perez-Arcos
June 04, 2025
Courteous, knowledgeable staff. Courtesy shuttle service is a plus. Video of work performed on vehicle is innovative. Courtesy shuttle service is a plus. Video of work performed on vehicle is innovative. More
Other Employees Tagged: Marco Tadena
June 03, 2025
I brought my vehicle in to the Nissan dealer to get an oil change. The brakes are squeaking, and there was noises coming from the engine Matt one of the service guys at Nissan gave me a quote for the work oil change. The brakes are squeaking, and there was noises coming from the engine Matt one of the service guys at Nissan gave me a quote for the work that needed to be done to fix everything I paid $1500 Plus came to pick my vehicle the oil change was done. The brakes were still squeaking, and the engine was still making the noise before I pulled off. I asked Matt to come and check the vehicle because on top of the work that had not been done. The car fob did not work in the driver side door would not open. Matt look at the paperwork to see what was actually done to the vehicle and told me that he didn’t realize that there were two motor mounts instead of one. I told him that there is no way that the work was completed and you did not hear the sound that was still omitting from the engine so now he gives me a quote of over 800 bucks to fix the problem that existed before I paid 1500. I went to speak to Nathan Finley over at the Mercury dealer. He gave me a number to speak to the service manager unfortunately that guy did not work there anymore. I feel taking advantage of. I am a disabled veteran on a limited budget and I totally feel taking advantage of at this point. My car is still making the sound brakes and engine. More
June 02, 2025
I purchased my vehicle in June 2021 and have all maintenance completed at this location. Service advisors are top notch. maintenance completed at this location. Service advisors are top notch. More
Other Employees Tagged: Oscar Perez-Arcos