Marco Tadena

Findlay Nissan Henderson responded

Thank you for your wonderful review! We're delighted to hear that you felt informed throughout the entire process and that our team provided timely updates along the way. It's especially great to know that Alan made such a positive impression with his service and communication. We'll be sure to share your kind words with him. We truly appreciate your feedback and look forward to assisting you again in the future! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for your great feedback! We're glad you enjoyed the clean environment and the complimentary coffee and water—it’s all part of making your visit more comfortable. We also appreciate your trust in us to take care of your vehicle and are happy we could help identify additional needs. Your loyalty means a lot, and we’ll keep working hard to provide the same level of service every time! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you for sharing your feedback. We understand your frustration and appreciate the opportunity to clarify. The complimentary first oil change you received with your Altima is a promotion offered by the selling dealership, in this case AutoNation. These offers are dealership-specific and are not part of a nationwide Nissan policy, which means they cannot always be honored at other Nissan dealerships, including ours. While some dealerships within the same brand group may choose to honor certain promotions, each dealership operates independently and sets its own service policies and offers. Our team simply follows the guidelines associated with the promotions we provide. We regret that this caused confusion and disappointment during your visit. Our goal is always to provide transparent and professional service to every customer, and we appreciate you taking the time to share your experience. Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much for the kind words! We truly appreciate your support and are thrilled to hear you had an excellent experience. We’re committed to helping keep your car running strong for many miles to come. Thanks again for trusting us — we look forward to seeing you at your next visit! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much! We’re glad our team provided friendly service and reliable work. Your recommendation means a lot to us! Alyx Gargiulo Owner Loyalty Manager Findlay Nissan

Findlay Nissan Henderson responded

Thank you so much! We’re happy to hear everything went smoothly and that our team provided courteous service. We truly appreciate you choosing us. Alyx Gargiulo Customer Relations Findlay Nissan

Findlay Nissan Henderson responded

Thank you for the amazing review! We truly appreciate you making the drive to see us. Fabian’s integrity and dedication to his customers are exactly what we value at Findlay Nissan, and we’re grateful for your trust and loyalty over the years. We’ll be sure to share your kind words with him! Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

Thank you for the great feedback! We’re glad you received quick, friendly service and that your maintenance plan is keeping your car running smoothly. We appreciate your business and look forward to seeing you again. Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

Thank you for your visit and for sharing your feedback. We appreciate you giving us the opportunity and look forward to making an even better impression over time. Alyx Gargiulo Customer Relations (702)558-5826

Findlay Nissan Henderson responded

Thank you so much for your loyalty over the past five years! We truly appreciate the trust you place in our team to keep your car running at its best. It means a lot to know you stand by our service, and we’re committed to continuing to take great care of you and your vehicle for many years to come. Alyx Gargiulo Customer Relations (702)558-5826