Matthew Rydberg | Page 12

Great experience! Bring all 3 Subaru in here from now on. It is an hour away and I pass up three closer Subaru dealers to get there but it's worth it for great service. It is an hour away and I pass up three closer Subaru dealers to get there but it's worth it for great service. More

by tammyprather74 Verified Customer Verified Customer

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service was excellent.thank you kindly! thank you for working on a holiday to get the recall taken care of. much appreciated and thank you working on a holiday to get the recall taken care of. much appreciated and thank you More

by kwilson23 Verified Customer Verified Customer

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I did not appreciate the fact that the dealership change their credit card acceptance policy charging each customer 3% service fee for using the credit card as a form of payment and I was not informed about their credit card acceptance policy charging each customer 3% service fee for using the credit card as a form of payment and I was not informed about it until I saw the cashier for making the payment. Also the record for the maintenance plan that I had one oil change and tire rotation on wasn't accurate and I was made feel like the dealership was doing me a favor by accepting the last free service from that plan. Overall, my service visit experience was less than enjoyable. More

by zigman Verified Customer Verified Customer

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Service was friendly and done in a timely manner. Also appreciated the car wash. appreciated the car wash. More

by grizz428 Verified Customer Verified Customer

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Everyone was extremely helpful, caring, and compassionate. The service department catered to my needs. compassionate. The service department catered to my needs. More

by kmmayber Verified Customer Verified Customer

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So easy. Made my appointment on line, drove into the service department and was greeted by a nice young man (can't remember his name). My car was ready to go in a quick 40 minutes and off I went. service department and was greeted by a nice young man (can't remember his name). My car was ready to go in a quick 40 minutes and off I went. More

by allieo Verified Customer Verified Customer

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1. Registered my car incorrectly. Had to go to the DMV during the winter and COVID. Wasted 3 hours of my life and countless phone calls. 2. Left my car completely greased up after a service and had to during the winter and COVID. Wasted 3 hours of my life and countless phone calls. 2. Left my car completely greased up after a service and had to replace interior trim pieces for scratches. 3. Performed services work that was supposed be covered under warranty, charged my for it anyway. Still waiting on my refund 3 weeks later. The management is apathetic and simply lie to you to get you off the phone... They're even classier in person. (sarcasm) and the service department has severe operational issues. You have to escalate issues to Subaru of America for any traction. It's a complete hassle. So disappointing. I wish I could give no stars. More

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Was able to schedule my car appointment quickly and the service was done promptly. Everyone was super helpful and friendly. I would def go back. service was done promptly. Everyone was super helpful and friendly. I would def go back. More

by puppychow6 Verified Customer Verified Customer

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Service team is amazing here. Very helpful and courteous always! I’ve been taking my Subaru’s here for service for over 5 years. Very good people always! I’ve been taking my Subaru’s here for service for over 5 years. Very good people More

by eightfourseven Verified Customer Verified Customer

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Once again, a great job by all there. Service writer Adam, tech Chris Fox and the service manager Matt. That's why all of our cars, Subaru or not, get serviced here. Adam, tech Chris Fox and the service manager Matt. That's why all of our cars, Subaru or not, get serviced here. More

by D Fox Verified Customer Verified Customer

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