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Matthew Stein
Matthew Stein at Penske Buick GMC Of Cerritos

Matthew Stein | Page 11

General Sales Manager

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

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4.5
153 Reviews
4.5

153 Reviews

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153 Reviews of Matthew Stein

November 24, 2023

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Employee Rating

Mr Moreno was great to work with. I have had him help me two times now and he make the service easy and is very thorough in explaining the service. He is also very personable. More

by CONTACT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristina Morales , Josue Moreno

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Nov 24, 2023

Penske Buick GMC Of Cerritos responded

We appreciate your feedback. Mr Moreno embodies the standards of Penske Buick GMC of Cerritos' service department, and it's nice to see his efforts recognized. We will pass on your kind words to him!

November 15, 2023

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Employee Rating

Very experienced personnel, excellent customer service when it comes to time, knowledge and brand awareness! Definitely a great brand I can trust. More

by RAULCABA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Jose Rivera, Cristina Morales , Javier Garcia, Josue Moreno, Jose Solis

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Nov 16, 2023

Penske Buick GMC Of Cerritos responded

Hello, it's so good to see that our experienced team has earned your trust through their dedication and knowledge of our brand! Here at Penske Buick GMC of Cerritos we take our guests' satisfaction seriously, thank you for sharing that your visit was a positive one.

November 15, 2023

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Employee Rating

Horrible service at the service department won’t return there next time for service appointment More

by LEACH1486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alejandro Morales

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Nov 17, 2023

Penske Buick GMC Of Cerritos responded

Hello, I would like to learn more about your overall experience and the level of service you received from our Service Team during your recent visit. We pride ourselves on the high-quality standards we maintain here at Penske Buick GMC of Cerritos and I would appreciate the opportunity to speak with you about your feedback. Could you please reach out to me directly? Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

November 14, 2023

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Employee Rating

Jose was the salesman to help me out. He was very clear throughout the whole buying process. He explained everything very clearly and explain it all More

by ivanmagana135
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Solis

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Nov 15, 2023

Penske Buick GMC Of Cerritos responded

We are honored you took the time to leave us a five-star review. It brings us joy to learn that our Sales Team was clear and helpful throughout your buying process. Please let us know if you have any further questions and thank you again for choosing Penske Buick GMC of Cerritos.

November 12, 2023

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Employee Rating

Alex made sure he made himself available for when I came in, very helpful. Thank you 👍🏽👍🏽 More

by Gloriagem2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales

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Nov 12, 2023

Penske Buick GMC Of Cerritos responded

Thank you for taking the time to leave us a five-star review. It is pleasing to learn that our team was helpful and made sure they were available to assist you with your needs. Your business is valued and we hope you continue to choose Penske Buick GMC of Cerritos.

November 08, 2023

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Employee Rating

Very professional and very helpful. They answered all my questions, and got me into my new vehicle quickly with no hassles. More

by kirrubean28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Jose Rivera, Cristina Morales, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto

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Nov 08, 2023

Penske Buick GMC Of Cerritos responded

Thank you for this great five-star review! We are thrilled our Sales Team of professionals was helpful and ensured the purchasing process was fast and easy-going. We appreciate your business, and we hope to see you again at Penske Buick GMC of Cerritos.

November 01, 2023

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Employee Rating

ALBERT the service advisor was very friendly and helpful in getting me in and out quickly. More

by skypark2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2023

Penske Buick GMC Of Cerritos responded

Hello, we're glad you're happy with the way we do business here. It brings us joy to know that our friendly Service Team helped get you in and out quickly. Please don't hesitate to reach out to us at Penske Buick GMC of Cerritos.

October 31, 2023

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Employee Rating

Great customer service. Very nice & helpful & answered all my questions. Made buying a car very easy & quick! I will definitely be back in the future. Thank you! More

by EPALACIOS1121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Moreno, Jose Solis

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Nov 01, 2023

Penske Buick GMC Of Cerritos responded

We are so happy our Sales Team here at Penske Buick GMC of Cerritos could provide a top-notch experience. It is nice to see that our very nice and helpful team answered all of your questions and made your car-buying process a quick and easy endeavor. Thank you for the positive review and please let us know if we can assist you further.

October 31, 2023

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Employee Rating

Salesman met us on the parking lot before we'd been there for a minute. No pressure. Showed us what we were interested in and answered our questions. Good team More

by jbochove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josue Moreno, Jose Solis, Matthew Stein

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Nov 01, 2023

Penske Buick GMC Of Cerritos responded

Hello. Thank you for highlighting the pressure-free experience you had with us and how our team answered all of your questions. Your positive review of our Sales Team here at Penske Buick GMC of Cerritos is much appreciated. If we can ever be of service, don't hesitate to give us a call.

October 22, 2023

Dealership Rating
Employee Rating

Top notch service. Very attentive and thorough personnel. Pleasant experience overall and would recommend to everyone More

by CHRISTOS.VRAHNOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javier Garcia

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