Matthew Stein | Page 4
General Sales Manager
Penske Buick GMC Of Cerritos
18400 Studebaker Rd
Cerritos, CA 90703
153 Reviews
Write a Review153 Reviews of Matthew Stein
September 20, 2024
She was the best! Really helpful and knowledgeable. She made the process easy and stress free. I appreciate all of her help. I will recommend her to all my people. Tha Really helpful and knowledgeable. She made the process easy and stress free. I appreciate all of her help. I will recommend her to all my people. Thank you to everyone at Penske gmc. More
Other Employees Tagged: Clarissa Vargas , Camille Soto
September 16, 2024
Took my car in for a code p0299 I still got the the same code when i drove my car the next day .. Not fix yet same code when i drove my car the next day .. Not fix yet More
Other Employees Tagged: Alejandro Morales, Jose Rivera, Cristina Morales, Clarissa Vargas , Anthony Aguilar, Javier Garcia, Josue Moreno, Jose Solis, Camille Soto
September 10, 2024
Drove all the way from Indio, Ca to purchase a 2023 GMC Yukon Denali and both Kay Inoue and Matt the sales manager provided HORRIBLE and by far the WORST experience at this dealership. These two are the mo Yukon Denali and both Kay Inoue and Matt the sales manager provided HORRIBLE and by far the WORST experience at this dealership. These two are the most unprofessional and unethical sales personnel I've ever dealt with. While speaking and negotiating with Kay, the sales person for almost a week never did he mention the vehicle had scuffs and a dent on the left side of the back bumper. I drove 2 hours to find out about it and he tried to lie that he wasn't aware of it after I had clearly asked him if there was anything wrong with it and if he could please send me pictures of the inside and outside of the vehicle. After purchasing the vehicle with promises and a due bill to fix these damages he also promised us that he'd go next door to schedule the appointment with their body shop the next day and would contace me as soon as he got the day and time for us. A week went by and hadn't hear anything I reached out to him and he behaved in such a rude and disrespectful manner that soon turned into an argument between us. He hung up on me and begun ignoring my calls or texts. If I hadn't reached out to a different manager they would've never fixed my vehicle. Huge THANKS to Josue Moreno at Penske GMC for all his help!!! If it wasn't for him I would have ended taking legal action against this dealership. He did an amazing job taking care of all our needs and always kept I'm touch with us, keeping us updated every step of the way. The only way I'd ever recommend any family or friends to this dealership is if he would be the one to assist them. Again, THANK YOU so much Josue!!! More
Other Employees Tagged: Josue Moreno, Kay Inoue
August 25, 2024
By far best dealer I have gone to. Willing to work with you as much as possible. Willing to work with you as much as possible. More
Other Employees Tagged: Cristina Morales , Camille Soto
August 18, 2024
This dealership is the best I have been too and will definitely be coming back definitely be coming back More
Other Employees Tagged: Clarissa Vargas , Camille Soto
August 17, 2024
Once the car was ready, held up by manufacturing, the purchasing experience was great. I felt like they took great care of us and believe I received a great deal. purchasing experience was great. I felt like they took great care of us and believe I received a great deal. More
Other Employees Tagged: Anthony Aguilar
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