Matthew Valentine | Page 2
Service Advisor
Tower Honda of Longview
600 E Loop 281
Longview, TX 75605
123 Reviews
Write a Review123 Reviews of Matthew Valentine
August 04, 2025
They are the best always friendly and willing to answer any questions this is the best dealship we go to thanks guys any questions this is the best dealship we go to thanks guys More
Other Employees Tagged: Chris Walker, Pirom Pruski, Shannon Gonzalez, Gary Carson, Kahli Grant , Mohammad Al-Ahmadi
August 04, 2025
They did not do a proper inspection on a car as it was being sold to me. They have tried to tell me, that the car is driving fine. That some vehicles do that and that the road contour is causing me to fee being sold to me. They have tried to tell me, that the car is driving fine. That some vehicles do that and that the road contour is causing me to feel like something is wrong. I'm taking car to a different place less than 5 days after getting it, used car i am buying from yall, and once I get that in writing what the issue is if SVC does not fix it ill have to give the car back and report everything to BBB. More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
July 23, 2025
Shannon has always been professional, treated me with kindness and has been honesty which I appreciate. Tower Honda has always treated me well over the years. I am a widow and it is comforting to me th kindness and has been honesty which I appreciate. Tower Honda has always treated me well over the years. I am a widow and it is comforting to me that they have given me fair and quality of service. More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
July 19, 2025
Excellent intake At appointed time talked to Gary and palom about any other issues with Pilot 45 min later a clean car and itemized service list summary given couldn't have been better Thanks. Sign palom about any other issues with Pilot 45 min later a clean car and itemized service list summary given couldn't have been better Thanks. Signed Dr Wm Valuck More
Other Employees Tagged: Cornelius Braxton, Shannon Gonzalez, Gary Carson
June 29, 2025
Tower Honda is the best. They always exceed my expectations with their excellent customer service and high quality work. I do not go anywhere else. They always exceed my expectations with their excellent customer service and high quality work. I do not go anywhere else. More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
June 25, 2025
I was very pleased with the service that I received at Tower Honda. Matthew was my service manager and he was not only very professional but friendly as well. He explained everything and answered my ques Tower Honda. Matthew was my service manager and he was not only very professional but friendly as well. He explained everything and answered my questions. The waiting room is also very user-friendly complete with snacks and drinks. I had tried twice to schedule my appt online but it was two weeks out. The only issue I had was that I had to return the same day because they had set my tire pressure at 35 rather than 32 & it triggered my tire pressure light to come on. They did adjust it, assured me that everything was fine and re-set the alert light. I will be back for service as needed. Jeanne Lober More
June 12, 2025
Fast efficient and good service. Would greatly recommend the dealer for both sales and servicing. Would greatly recommend the dealer for both sales and servicing. More
Other Employees Tagged: Shannon Gonzalez, Gary Carson
May 29, 2025
The price was very good. The quality of the work was excellent and the employees interface was also very good. The quality of the work was excellent and the employees interface was also very good. More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
May 14, 2025
Shannon and the service department were courteous, kind,and sympathetic (it was rather expensive). But understandable, and necessary, without a starter...well, nothing else need be said. She told me t kind,and sympathetic (it was rather expensive). But understandable, and necessary, without a starter...well, nothing else need be said. She told me the recommendations of the mechanics, I chose what I thought I couldn't do without and she made it happen, and quickly. More
Other Employees Tagged: Shannon Gonzalez

