Matthew Valentine | Page 11
Service Advisor
Tower Honda of Longview
600 E Loop 281
Longview, TX 75605
123 Reviews
Write a Review123 Reviews of Matthew Valentine
September 02, 2023
Service Department is great! Their communication with me is good. The appointment system is easy with timely reminders. Their communication with me is good. The appointment system is easy with timely reminders. More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
August 26, 2023
Very good dealer ship to work with. .would recommend to others. Have bought three cars from yhem .would recommend to others. Have bought three cars from yhem More
Other Employees Tagged: Chris Walker, Cornelius Braxton, Shannon Gonzalez, Gary Carson, Kahli Grant
August 13, 2023
I had two manufacturers recalls on my 2021 Pilot. I was having a regular oil change done and Gary scheduled the the recall work before I even received the letter from Honda Corporate! The whole servi I was having a regular oil change done and Gary scheduled the the recall work before I even received the letter from Honda Corporate! The whole service department is always friendly and most helpful. More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
August 04, 2023
My service advisor was amazing he always is but after having to come back to longview all the way from shreveport for a second time cause when i came in for an alignment it was not fixed properly i had t having to come back to longview all the way from shreveport for a second time cause when i came in for an alignment it was not fixed properly i had to wait over 2 hours for a realignment which shouldn’t take that long at all. Then was told i had a gash in my tire and my rim was messed up on the inside but why wasn’t that brought to my attention when i had my oil change last month?.. when i mentioned i need an alignment cause of an accident i had, then it wasn’t brought to my attention till after not the first alignment but the second one. this last visit really disappointed me. More
Other Employees Tagged: Pirom Pruski
August 02, 2023
As far as I can tell everything went ok. I guess it is ok they put enough hours on it and looks ok I guess it is ok they put enough hours on it and looks ok More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
July 30, 2023
The ratings speak for themselves. Having to do this is why people hate surveys. Keep it simple Having to do this is why people hate surveys. Keep it simple More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
July 30, 2023
Mr. Matthew Valentine took excellent care of our car. He is definitely an asset to this dealership! We recommend Tower Honda and thank you again for looking out for our cars'! is definitely an asset to this dealership! We recommend Tower Honda and thank you again for looking out for our cars'! More
July 30, 2023
Great service, fast check in and out! The waiting area was very comfortable and I appreciated the complimentary water. The waiting area was very comfortable and I appreciated the complimentary water. More
Other Employees Tagged: Shannon Gonzalez
July 27, 2023
Good service. ..Honors warranties. No complaints at all. Car returned washed and cleaned. Absolutely no complaints.. ..Honors warranties. No complaints at all. Car returned washed and cleaned. Absolutely no complaints.. More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
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