Matthew Valentine
Matthew Valentine at Tower Honda of Longview

Matthew Valentine | Page 12

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.6
124 Reviews
4.6

124 Reviews

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124 Reviews of Matthew Valentine

July 27, 2023

Dealership Rating
Employee Rating

Good service. ..Honors warranties. No complaints at all. Car returned washed and cleaned. Absolutely no complaints.. More

by ROHNISHMAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 26, 2023

Dealership Rating
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Kayla was very prompt in approaching my vehicle to discuss my needs and to take my information. He explained what they would be doing, approximately how long it would take. I was pleasantly surprise More

by cynthiaparks49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kahli Grant

June 21, 2023

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Employee Rating

Matt Rocks! He made the whole service experience painless and took so much care with my car! More

by dshil35
Service Price Transparency
Recommend Dealer
Yes

June 09, 2023

Dealership Rating
Employee Rating

Great and amazing customer service that doesn’t take a long time to handle while there. More

by beckymeme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2023

Dealership Rating
Employee Rating

Love the civic, hated the HRV. The salesman with HRV wasn't thorough. Love the civic salesman More

by nitajuan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 03, 2023

Dealership Rating
Employee Rating

The service team is always excellent, and makes sure that I am taken care of. More

by NAAMAN.WOOD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2023

Dealership Rating
Employee Rating

Communication was efficient & positive. Messages were passed on & calls or text returned with updates Matthew was very helpful, offered many services for safety in mind giving customer More

by Sheila
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

May 28, 2023

Dealership Rating
Employee Rating

All of the service crew strive for perfection and excellence and I am pleased to tell you they are successful. Give them all a raise! More

by HCBOTTER
Service Price Transparency
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Recommend Dealer
Yes

May 27, 2023

Dealership Rating
Employee Rating

My tires were never rotated as promised and it makes us feel as if we can’t trust any of the work as being done as promised and properly. More

by MEG.STEWART1720
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Gonzalez

May 21, 2023

Dealership Rating
Employee Rating

Matthew explained to me about the work that needed to be done. He was very nice and thorough. Of course Gary is always soo nice. More

by torsades3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

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