Matthew Valentine | Page 12
Service Advisor
Tower Honda of Longview
600 E Loop 281
Longview, TX 75605
123 Reviews
Write a Review123 Reviews of Matthew Valentine
July 26, 2023
Kayla was very prompt in approaching my vehicle to discuss my needs and to take my information. He explained what they would be doing, approximately how long it would take. I was pleasantly surprise discuss my needs and to take my information. He explained what they would be doing, approximately how long it would take. I was pleasantly surprised and grateful when they washed my vehicle for me. More
Other Employees Tagged: Kahli Grant
June 09, 2023
Great and amazing customer service that doesn’t take a long time to handle while there. long time to handle while there. More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
June 07, 2023
Love the civic, hated the HRV. The salesman with HRV wasn't thorough. Love the civic salesman The salesman with HRV wasn't thorough. Love the civic salesman More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
June 03, 2023
The service team is always excellent, and makes sure that I am taken care of. I am taken care of. More
Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant
June 02, 2023
Communication was efficient & positive. Messages were passed on & calls or text returned with updates Matthew was very helpful, offered many services for safety in mind giving customer Messages were passed on & calls or text returned with updates Matthew was very helpful, offered many services for safety in mind giving customer option to make informed decision. Car was clean when ready for pick up. One repair was not to my satisfaction, the right blinker speed when turned on did not return to normal function after repair. I notified Matthew when I returned to have breaks serviced. When I picked car up, it continues to blink fast but bulb is working.usually meaning not working properly. More
Other Employees Tagged: Shannon Gonzalez
May 28, 2023
All of the service crew strive for perfection and excellence and I am pleased to tell you they are successful. Give them all a raise! excellence and I am pleased to tell you they are successful. Give them all a raise! More
Other Employees Tagged: Cornelius Braxton, Ken Bachus, Shannon Gonzalez, Gary Carson
May 27, 2023
My tires were never rotated as promised and it makes us feel as if we can’t trust any of the work as being done as promised and properly. feel as if we can’t trust any of the work as being done as promised and properly. More
Other Employees Tagged: Shannon Gonzalez
May 21, 2023
Matthew explained to me about the work that needed to be done. He was very nice and thorough. Of course Gary is always soo nice. done. He was very nice and thorough. Of course Gary is always soo nice. More
Other Employees Tagged: Gary Carson
May 15, 2023
Very good everything now working Better than expected Thanks for the good service and respondr Thanks for the good service and respondr More
Other Employees Tagged: Shannon Gonzalez

