Matthew Valentine
Matthew Valentine at Tower Honda of Longview

Matthew Valentine | Page 3

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.6
126 Reviews
4.6

126 Reviews

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126 Reviews of Matthew Valentine

June 12, 2025

Dealership Rating
Employee Rating

Fast efficient and good service. Would greatly recommend the dealer for both sales and servicing. More

by nissan2honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez, Gary Carson

May 29, 2025

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Employee Rating

The price was very good. The quality of the work was excellent and the employees interface was also very good. More

by AARRE123
Recommend Dealer
Yes

May 14, 2025

Dealership Rating
Employee Rating

Shannon and the service department were courteous, kind,and sympathetic (it was rather expensive). But understandable, and necessary, without a starter...well, nothing else need be said. She told me t More

by jimmydew9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

April 25, 2025

Dealership Rating
Employee Rating

Tower Honda of Longview always gives me excellent service on whatever is needed for my car. The staff is always very friendly and helpful. More

by Barbwilliams06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez , James Cartwright

March 30, 2025

Dealership Rating
Employee Rating

Waited 5 days for part- then it took them 3 days to do the job More

by taylor9218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 25, 2025

Dealership Rating
Employee Rating

Clean and courteous ! Ties was replaced without too much trouble. Warranty work was completed and I was back on the road in no time More

by Caol
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

March 24, 2025

Dealership Rating
Employee Rating

Service was quick. The Tower Team is always nice and helpful. Matthew took my info and was very helpful More

by erhill56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

March 22, 2025

Dealership Rating
Employee Rating

I preferred to work with Matthew than Shannon his people skills and the way he treats them are the kindest and best. He is a great customer service example and if I had him working for me. I would be so pro More

by Benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

March 17, 2025

Dealership Rating
Employee Rating

Well pleased with the service, accommodations and attitude that I received from Shannon and the whole staff. More

by DEEGILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 25, 2025

Dealership Rating
Employee Rating

Everyone there was so kind and knowledgeable. They even offered snacks and drinks,an amazing trip More

by BLAZESTAR79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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