Maureen Bailey | Page 5

Maureen was exceptional and very accommodating through the entire process. I would absolutely recommend the dealership to anyone. I drove two hours and would do it again. the entire process. I would absolutely recommend the dealership to anyone. I drove two hours and would do it again. More

by BRANDYJOTAYLOR Verified Customer Verified Customer

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The staff were friendly and the waiting room was quite nice. Everything was easy to find. nice. Everything was easy to find. More

by BONSPLACE Verified Customer Verified Customer

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Have been waiting 6 months now with no resolution to scratch repair in dash board. There has been no follow up since July!!! scratch repair in dash board. There has been no follow up since July!!! More

by BRTKO243 Verified Customer Verified Customer

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This dealer always disregards my concerns and ignores the fact that my car is burning oil. fact that my car is burning oil. More

by RANCOR122 Verified Customer Verified Customer

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Crooks and liars. I brought my car in for repairs, those repairs led to catastrophic failure of my transmission. They refused to take responsibility (even though I was I brought my car in for repairs, those repairs led to catastrophic failure of my transmission. They refused to take responsibility (even though I was told the tech who did the initial repair was fired for breaking my car). It took weeks of waiting with no one telling me what was wrong. They tried to get Subaru American to pay for their mistake and when that didn’t happen the quoted me near 10 grand to fix what they clearly broke. The service manager promised to do a bunch of things for me to make the cost better but then neglected to tell anybody else and when I went to get my car, only certain things were fixed and they presented me a bill with for $8400. Service manager act like he had never spoke to me. They backed me into a corner and it still ended up costing me $4200. I wrote a letter to the general manager explaining everything and she couldn’t even be bothered to answer. These people are liars, crooks, and don’t care about their customers. I’ve also filed a complaint with Subaru America. I would advise anyone to not buy a car from these people and certainly not get it serviced there. Kenny Ross has lost a customer for life and frankly, so has Subaru. More

by CHRISTOPHERD.PATRICK Verified Customer Verified Customer

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Kenny Ross stands behind every car they sell . ..if you have a problem they do everything they can to resolve the issue ..if you have a problem they do everything they can to resolve the issue More

by GRAMMA4035 Verified Customer Verified Customer

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friendly helpful good snacks good deal maker nice atmosphere building courtious easy to work and talk with atmosphere building courtious easy to work and talk with More

by BIKERMOM Verified Customer Verified Customer

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Maureen and Brian and THE BEST! Make sure to visit them at Kenny Ross Subaru! Make sure to visit them at Kenny Ross Subaru! More

by TODD HARDY Verified Customer Verified Customer

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I'm sorry, I don’t believe I interfaced with Justin Harris. I do however recall my experience with Johnny Blair. He earned 5 stars. Pleasant, patient, was mindful about my time constraint, very helpful Harris. I do however recall my experience with Johnny Blair. He earned 5 stars. Pleasant, patient, was mindful about my time constraint, very helpful. I was still a little impatient but he and Greg did a stellar job. More

by mking124 Verified Customer Verified Customer

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They were very helpful with my search for a new Subaru. I feel I got a fair deal. I feel I got a fair deal. More

by jkapralj Verified Customer Verified Customer

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