Maurice Rojo

My experience interacting with Bill Currie Ford tells me that the dealership is run very poorly, both from a professional perspective and ethically. Communication and courtesy are also in rare supply at thi that the dealership is run very poorly, both from a professional perspective and ethically. Communication and courtesy are also in rare supply at this dealership. I contacted the pre-owned sales a couple of days ago via phone, and my first impression of speaking with a sales rep was positive. Because I am an out-of-state buyer, the rep that answered the phone had to pass me over to Maurice, who managed to disappoint me almost immediately with his communication style and lack of interest. After wasting several hours with Marice, I reached out to Sean Sullivan, the GM of the dealership, asking for his involvement to move things along. Sean got back to me the same day with a one-liner suggesting that Kris Meyer, GM of Sales, would be in touch with me the next day to assist. Instead of Kris, Maurice reached out to me the next day to basically tell me they do not like out-of-state deals due to chargebacks and complications and that Ms. Currie herself has come up with roadblocks, including $4500 in bogus charges (fees), to discourage the team from selling to out-of-state buyers. I did not appreciate hearing that and communicated back again with Sean and Kris in hopes of them telling me that's not the case and that they welcome my business, especially as I told everyone from the beginning that I would be paying cash and taking on the burden of registering the car and paying the taxes here in my state when the car arrives on a transport, which eliminates the fear of dealing with chargebacks. Unfortunately, I did not hear back from Kris or Sean, and the fact that I did not even get a basic reply or a simple statement such as "We appreciate your business but feel we cannot meet your expectations" tells me how unprofessionally this dealership is both run and managed. Lastly, and importantly for both local and out-of-state buyers, I found Bill Currie Ford's add-on fees completely unacceptable. That is a measure of how ethically and professionally a business is run. Simply speaking, I believe Bill Currie Ford is taking advantage of every customer regardless of where they are based. The fees Maurice quoted me were: $1999 reconditioning fee; $999 out-of-state fee, $1199 dealer fee, and a $298 electronic documentation fee. Except for the latter, every other charge is bogus. The ethical thing to do is to advertise the car for more (be realistic) and add on the reconditioning and dealer fee, for instance, to the asking price, even if that makes them not competitive. Instead, Bill Currie Ford prefers to advertise low prices, hook buyers up, and then jack up the final price by adding all these fees. Very shady practice ... More

Helpful 0

Report | Print

Joe Moon was very helpful and worked hard to make my deal happen. Thank you for getting it right the first time. RF happen. Thank you for getting it right the first time. RF More

Helpful 0

Report | Print

This location has the worse service in Tampa! !! I understand there is a car shortage, but Ford or only this dealer is using this situation to take your money. Customers are being charged $100 !! I understand there is a car shortage, but Ford or only this dealer is using this situation to take your money. Customers are being charged $1000 for not financing with the dealer, so you are penalized for finding your own financing or for paying cash. THIS IS WRONG. Furthermore, this dealer is charging customers an additional $1000 if they do not have a trade car, so if you are buying a car for the first time or buying another car, you will penalize, so be prepared. Lastly, the salesman (Maurice Rojo) was not helpful at all; he was careless and rude and answered basic questions about the car. I went to this dealer to buy a Nissan Armada that was listed in Auto Trader for $21,178, but upon arriving at the dealership to buy the car in cash, they added almost $3000 to the price of the vehicle because they said that Auto Trader was wrong, this was before adding the $2000 for not having a trade and for not financing with them. This place is a colossal SCAM stay away. I notified the Ford Motor Company of the scamming practices at this location. Hopefully, they get their act together. More

Helpful 0

Report | Print

the salesman, Patrick< at Bill Currie Ford was really nice, extremely patient and helpful and got us into our new to us truck. Even when my truck stopped working after 3 days of ownership, Patrick, got nice, extremely patient and helpful and got us into our new to us truck. Even when my truck stopped working after 3 days of ownership, Patrick, got us into the service dept and a loaner vehicle. The service dept at BC Ford is another matter. It took a week to fix my truck. they told us NOTHING about my vehicle until they were finished. The company in the service dept who gave me the loaner car LIED about it having no damage. (I took a pic of the damage on the door) I should've been more thorough in my initial examination of the car! Upon returning the car a scratch was found on the front bumper. Over the phone, I apologized, but lost my temper explaining the situation to the manager. I filed a claim through insurance and they still charged my card after I told them I DID NOT have the funds to cover an almost $800 scratch. Now no one will answer my calls so I can inform them about the insurance involvement. I will NEVER take my vehicle to BC ford service dept ever again. More

Helpful 0

Report | Print

Sergio (and Maurice!) are the best in the business. They made me feel like their most important customer. This is my 5th (!) vehicle from Bill Currie. Thanks again for a best-in-class experience. made me feel like their most important customer. This is my 5th (!) vehicle from Bill Currie. Thanks again for a best-in-class experience. More

Helpful 0

Report | Print

I have to appreciate the confidence the salespeople have at the Bill Currie dealership. But, they have a lifetime warranty on new and used cars that they sell. Who wouldn’t want to buy from them? at the Bill Currie dealership. But, they have a lifetime warranty on new and used cars that they sell. Who wouldn’t want to buy from them? More

Helpful 0

Report | Print

Big Shout-out to Maurice, me and my family has purchased from him probably over 10 cars and trucks over the years, Just a good guy.. he's definitely number one in my opinion in this business... from him probably over 10 cars and trucks over the years, Just a good guy.. he's definitely number one in my opinion in this business... More

Helpful 0

Report | Print

Bill Currie Ford is a great dealership. They helped me pick the right truck to start my hauling business. The customer service care is top of the line. They are the Chik Fil A of Car dealerships! pick the right truck to start my hauling business. The customer service care is top of the line. They are the Chik Fil A of Car dealerships! More

Helpful 1

Report | Print

Great honest on point working very good for once I’m relieved to deal with somebody who knew what they were doing relieved to deal with somebody who knew what they were doing More

Helpful 0

Report | Print

Do much help!!! Thank you so much Sergio Fabian for getting us on the road!!! He was soo helpful and very acomidating !! Super honest and amazing getting us on the road!!! He was soo helpful and very acomidating !! Super honest and amazing More

Helpful 0

Report | Print