Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.7
115 Reviews
4.7

115 Reviews

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115 Reviews of Maxwell Munsell

August 27, 2025

Dealership Rating
Employee Rating

Just keep the price down so we retired people can keep coming back in the future. Thanks for standing behind your product . More

by DARLEEN.BAAS
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon, Michael Randazzo , Daren Alsfelt.

Aug 28, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

August 26, 2025

Dealership Rating
Employee Rating

I was told my car would be ready in about an hour. Dropped off my car at 9:15am. Around 2:00pm I called because I had not heard anything. Told part not available until the next day. I heard nothing ag More

by DEBSWAY2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

August 22, 2025

Dealership Rating
Employee Rating

I didn't feel welcome at the dealership or that my problems were important to the repair people. More

by Steve G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your thoughts on working with our team, Steve. We're glad to hear we delivered such a great experience! Nick Saidai nick.saidai@russdarrow.com

August 20, 2025

Dealership Rating
Employee Rating

He found and described the issue. Recommended a new tire which came the next day. More

by RAINYJANE622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon, Michael Randazzo

Aug 21, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

August 19, 2025

Dealership Rating
Employee Rating

So far I have been satisfied with you. Prompt service as of now and communication has been very good. More

by DARLEEN.BAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

August 19, 2025

Dealership Rating
Employee Rating

the dealer in general do a great job but this time didn't find the problem in my car More

by IvanB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Nick Saidai nick.saidai@russdarrow.com

August 19, 2025

Dealership Rating
Employee Rating

Maxwell has been an excellent Service Advisor. The mechanics had struggled applying a solution but appears they may have resolved it. Need a few days to confirm. More

by 12345MRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

August 18, 2025

Dealership Rating
Employee Rating

Great and fast service and very friendly. I will definitely be back for service .I would recommend them. More

by TADPOLE416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Becker, Lindsey Porter

Aug 18, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

August 17, 2025

Dealership Rating
Employee Rating

My service was good both Maxwell and Ethan were very helpful and pleasant It was a good day More

by buchananpatricia153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Bicha-Dale

Aug 17, 2025

Russ Darrow Mazda of Greenfield responded

Thank you so much for choosing Russ Darrow Mazda of Greenfield! Please let us know if we can be of any more assistance. Nick Saidai nick.saidai@russdarrow.com

August 17, 2025

Dealership Rating
Employee Rating

The service was quick,efficient, and professional. The dealership also provided video and internet service. More

by trunkspvda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon, Michael Randazzo

Aug 17, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

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