May Farris
May Farris at Heritage Subaru Catonsville

May Farris | Page 10

Sales Associate

Heritage Subaru Catonsville

6624 Baltimore National Pike
Baltimore, MD 21228

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5.0
308 Reviews
5.0

308 Reviews

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308 Reviews of May Farris

January 30, 2023

Dealership Rating
Employee Rating

May was a pleasure to work with and to my surprise wasted no time, mine or hers! I was surprised at how she listened to me and understood what I wanted. More

by debbie1228
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Melvin Bagby

Feb 03, 2023

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 22, 2023

Dealership Rating
Employee Rating

Wonderful buying experience. I would highly recommend the dealership and working with May Farris if you are in the market for a Subaru. More

by byrumrd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2023

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 22, 2023

Dealership Rating
Employee Rating

Amazing experience! May’s customer service is impeccable! As soon as I walked in through the door, May was there to greet us. I live about 45 minutes from this location More

by Maria Figueroa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Richards

Jan 24, 2023

Heritage Subaru Catonsville responded

Hi Maria, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2023

Dealership Rating
Employee Rating

My husband and I would highly recommend May Farris if you were looking to purchase a Subaru. She is very professional, no pressure, was attentive to our questions and kind. My husband has been dealing with More

by SophiesMom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 23, 2023

Heritage Subaru Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Subaru Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

January 14, 2023

Dealership Rating
Employee Rating

May is very knowledgeable and helpful. She made the buying process easy. We appreciated her expertise and explaining everything clearly so we could make a buying decision. We would recomme More

by hmr425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Arrington, Kenny Booth, Tommy Moberly

Jan 17, 2023

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 12, 2023

Dealership Rating
Employee Rating

May Farris and Heritage gave me the best price on my trade in. She also produced a new car out of nowhere. She and Misha showed me that I could live better doing a lease instead of a purchase because More

by Anne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Misha Andrews

Jan 16, 2023

Heritage Subaru Catonsville responded

Hi Anne, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 12, 2023

Dealership Rating
Employee Rating

May is such a joy to work with. Our last three cars were bought from her and I hope I never have to buy a car from anyone else. She’s an expert who is willing to explain the process More

by SubaruWilderness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Heritage Subaru Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 05, 2023

Dealership Rating
Employee Rating

Mrs. May is truly one of a kind. She was patient and kind to me, answering all of my questions and not putting any pressure on me to buy anything. She walked me through every step and maintained communicatio More

by NickA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2023

Heritage Subaru Catonsville responded

Nicka, thank you for your positive review. We're glad to hear that you found our team here at Heritage Subaru Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

October 14, 2022

Dealership Rating
Employee Rating

Terrible. . NO CONCEPT OF CUST SVC AT ALL. Allowing a toxic work environment. Not at all geared toward the customer. Pic another subaru dealership More

by Katie
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kenny Booth, Sam Hicks, Inam Islam

Oct 17, 2022

Heritage Subaru Catonsville responded

Hi Katie. Thank you for taking the time to review Heritage Subaru Catonsville. We appreciate all of our customers’ feedback and sincerely apologize your experience was less than positive. Our General Manager, Kenny Booth, would like to better understand your experience and address your concerns as soon as possible, but has been unsuccessful in locating your contact information in our database without a last name. We work hard to provide all customers with an exceptional experience and would appreciate the opportunity to rectify any missteps and learn how we can improve. At your earliest convenience, please contact Kenny directly at kenny.booth@mileone.com or 443.818.1273. Again, thank you for your time and we hope to speak with you soon.

September 22, 2022

Dealership Rating
Employee Rating

Mrs. Farris is an Excellent, knowledgeable, kind and very smart salesperson. She understands the Core of her businesses. I was bless you have her as the key salesperson. More

by ruthyrene1Ruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Richards , Zoey Branford, Bryan Engle, Sam Hicks

Sep 25, 2022

Heritage Subaru Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Sep 27, 2022

ruthyrene1Ruth responded

I will also like to recognize and say thank you to Kevin, he is one of the sales managers. He has one of the most outstanding personalities and customer service experience ever. He has so much integrity and respect to buyers and his own staff. What really brought me to this Subaru dealer was a phone conversation I had with Kevin. He is word trusting and a very honest sales manager. I left this dealer with a Subaru Accent Limited 2022 with all the coverage and pay in full. Thank you Kevin, for ever being the the best,. Ruth Perez

Sep 27, 2022

ruthyrene1Ruth responded

Mrs. May Farris, what an amazing experience being able to handle the sales of my new Subaru Accent Limited. You not only demonstrate kindness but above all you are a wonderful thrust worthy saleswoman. You represented the values of your company. For ever grateful to be under your salesperson wings. Keep up your excellent job. Ruth & Rene

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