May Farris | Page 11

Terrible. . NO CONCEPT OF CUST SVC AT ALL. Allowing a toxic work environment. Not at all geared toward the customer. Pic another subaru dealership . NO CONCEPT OF CUST SVC AT ALL. Allowing a toxic work environment. Not at all geared toward the customer. Pic another subaru dealership More

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Mrs. Farris is an Excellent, knowledgeable, kind and very smart salesperson. She understands the Core of her businesses. I was bless you have her as the key salesperson. smart salesperson. She understands the Core of her businesses. I was bless you have her as the key salesperson. More

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I have purchased 4 cars with Ms. May. She knows what she is doing, kind, considerate and knowledgeable. She makes the experience personal. Thank you! May. She knows what she is doing, kind, considerate and knowledgeable. She makes the experience personal. Thank you! More

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I would highly recommend May Farris if you are looking to purchase a Subaru. She was kind, attentive to the customer, honest, and professional. She made my husband and I feel comfortable and at ease through purchase a Subaru. She was kind, attentive to the customer, honest, and professional. She made my husband and I feel comfortable and at ease throughout the process, despite my stress in negotiating. She worked with her sales managers to get us a wonderful deal and made sure everything was correct for us before we left with our new car. When I mentioned I was getting hungry, she tried to find a snack for me. When I left my CD in my trade-in vehicle, she ran all over the property to recover my CD. Whatever I needed, she tried to get it for me. She was very sweet and attentive to both my needs and my husband's needs. This made for a wonderful experience with Heritage Subaru of Catonsville. Thank you, May! More

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May is extremely friendly, knowledgeable, and cares about her customers. Highly recommend working with May. her customers. Highly recommend working with May. More

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They were responsive to my needs and helpful in meeting them, willing to work with me and stay late to get the job done! them, willing to work with me and stay late to get the job done! More

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Considering how tight the car market is today. ( Everything of quality is pre sold). I was treated very well. All pricing was laid out for you to see. ( Everything of quality is pre sold). I was treated very well. All pricing was laid out for you to see. More

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Had a bad experience would not recommend. .went on test drive and salesperson texted all threw the drive.. she was not knowledgeable about the car.. texting on her cell phone instead of explai .went on test drive and salesperson texted all threw the drive.. she was not knowledgeable about the car.. texting on her cell phone instead of explaining features about the car... More

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This manager was horrible the car that I test drove had a ripped seat and paint was coming off of the inside where the buttons are for the window instead of him offering myself to look at another vehicle he ripped seat and paint was coming off of the inside where the buttons are for the window instead of him offering myself to look at another vehicle he said that the car would be leaving the lot today..myself explained to him I would have to think about buying this car inside was not looking good he should have offered myself other options if I was not happy with the car that was presented to me his customer skills are very very poor he should not be in charge of anything very disappointed never have myself experience any foolishness like this from a manager are car dealerships... would not recommend anyone to go here unless management learns how to present there selves better and talk to people and a courteous matter terrible..terrible.. More

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This was my second purchase working with May Farris and Heritage. May did a great job addressing any questions or concerns about the Subaru product, offered a great price, and expedited my in the dealersh Heritage. May did a great job addressing any questions or concerns about the Subaru product, offered a great price, and expedited my in the dealership and out of dealership experience. May was very conscious of my time and was extremely professional. I will recommend others to head there to purchase a vehicle. More

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