Mayreli Ventura | Page 15

I was very happy to meet May. She is friendly, and professional. The 15,000 mile inspection was performed more quickly than I expected. May said My cabin air filter should be cha She is friendly, and professional. The 15,000 mile inspection was performed more quickly than I expected. May said My cabin air filter should be changed, and it would cost $89.95 plus tax. That sounded like an expensive air filter, but I understand Toyota genuine parts more than aftermarket parts. I was in a hurry, so I didn't look closely at the invoice. When I checked later I found that I was charged $60.57 for labor. I have 2 issues with this charge. One, it takes about 2 minutes to change this filter. Two, the technician has to do the same labor to inspect the filter as to change it. If this standard procedure at Empire Toyota ? It seems a bit greedy to me. It's not a big deal, just a little annoying. You asked for My opinion, You got it. I will still have My Tundra serviced at Empire. Next time I will ask more questions, pay attention to the fine print. Thanks, Brett More

by BSL901 Verified Customer Verified Customer

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Very pleasant, I didn’t have much communication with her. But , overall good job. Thank you But , overall good job. Thank you More

by ANA_SASHA Verified Customer Verified Customer

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always a great experience at toyota Huntington always great service the people treat you very well thanks Rudy Rufer great service the people treat you very well thanks Rudy Rufer More

by RUDY.RUFER Verified Customer Verified Customer

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I appreciate how efficient and quickly my car was serviced I was out of there in less than 3 hours serviced I was out of there in less than 3 hours More

by EVELYNMARMOL Verified Customer Verified Customer

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always great service at Hunting Toyota been going there for years also always very nice and quick for years also always very nice and quick More

by RUDY.RUFER Verified Customer Verified Customer

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Deal it was terrible I Wouldn’t buy another car there but the service is good but they should wash your car when you get a car service the service is good but they should wash your car when you get a car service More

by PATRICKT11950 Verified Customer Verified Customer

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They was fast and answer all my questions and took care of all my concerns of all my concerns More

by AGREVIVE Verified Customer Verified Customer

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Terrific Service , Extremely Helpful and Very Satisfied with the work. I'm also very satisfied with the Express Service and it's Service Department that worked with the Parts Department. . Rich was so hel with the work. I'm also very satisfied with the Express Service and it's Service Department that worked with the Parts Department. . Rich was so helpful to me and the Service Department as well. More

by vic3550 Verified Customer Verified Customer

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I brought my Rav4 in for maintenance. Everything was fine with that. I also had a slow leak in the front right tire. We were charged $35. I told them that we are paying extra each mon Everything was fine with that. I also had a slow leak in the front right tire. We were charged $35. I told them that we are paying extra each month for Tire Protection. She went back to look into it and came back saying that the previous owners of our car had the protection, not us. I went home, found the documentation and sent it to Blake, the agent who sold me my car. Two months ago I brought in my Tacoma, also with a slow leak. I was told they did not find anything. The tires were rotated and low so I did not know which tire was the leaky one. After a week, I checked again and found the tire. It was dark outside and without looking I ran my hand on the tire and found the leak in five seconds. I also want to point that that when we traded in our Corola, my wife left the expass in the car by accident. I called the next day but it was never found. I had to sit on the phone with ezpass and pay for a new tag. None of these are such a big deal but none of these things should be happening. Blake is awesome and that is why we bought two cars in just a few months. Mayreli was very nice and professional. So, at this time I am still waiting to get refunded the 35 dollars and wonder why the tire protection plan is now showing up in your system. Thanks. Mike Barr More

by ZUBARSKY Verified Customer Verified Customer

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I waited over a year for a part meanwhile the part was there but they just never called me until I go in there and argue with the manager they just don’t care about your car. And then I had another issue there but they just never called me until I go in there and argue with the manager they just don’t care about your car. And then I had another issue Mrs. May told me she would reschedule me following week I ended up going there after a month and ask them why you’re not calling me they have a problem with calling their customers which is a major problem This place was so close to my house there is the reason why I’ve been going there but this is it no more I rather drive 40 minutes to a different service then going through this stupid stuff More

by memis84 Verified Customer Verified Customer

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