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Mazen Abdeh
Mazen Abdeh at Norm Reeves Honda Superstore Cerritos

Mazen Abdeh | Page 10

Sales Consultant

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.8
197 Reviews
4.8

197 Reviews

Write a Review

197 Reviews of Mazen Abdeh

December 27, 2023

Dealership Rating
Employee Rating

Horrible customer service, No call back when promised. Brand New 2023 Accord Hybrid has been in the shop 4 times in 2 months. Worst car and service dealership in the state! Sales staff was very nice More

by mrawlings103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 29, 2023

Norm Reeves Honda Superstore Cerritos responded

We sincerely apologize for any inconvenience you've experienced. We understand the importance of your time and vehicle reliability and we would like to discuss this matter with you. Please reach out when it is convenient. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

December 10, 2023

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Employee Rating

The check in process is always expedient and the service reps are courteous and knowledgeable More

by manwjr910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Roberto Arteaga, Hossain Ahmed, Chandika De Silva, Jojo Bayas, Thearon Armstead, Reza Asnashari , Diego Cruz, Jose Magana

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Dec 12, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our check-in process and service representatives met your expectations. We appreciate your support and look forward to serving you again in the future.

November 20, 2023

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Employee Rating

good service,friendly,nice speak ,patient ,but little wait for get my new car Thank you and have a great day More

by lanlam77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Nov 21, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and feedback! We're glad to hear you had a positive experience with our service. We apologize for any wait time, and we'll continue to work on improving your experience in the future. Have a fantastic day!

November 09, 2023

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Employee Rating

Service was good and fine fast Anthony really good worker I definitely will go back More

by antionio_ramirez1979@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony

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Nov 10, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service and Anthony's exceptional work. We look forward to welcoming you back soon!

November 07, 2023

Dealership Rating
Employee Rating

Julie Canales is a gem of an employee and always makes me feel like my goals are her priority. More

by vadilisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 08, 2023

Norm Reeves Honda Superstore Cerritos responded

We greatly appreciate your kind words about Julie Canales! Providing exceptional service and making your goals a priority is what we strive for. If you ever have more automotive needs or questions in the future, please feel free to reach out. Your satisfaction is important to us!

November 05, 2023

Dealership Rating
Employee Rating

We were shown everything we wanted. He worked on pricing with us. He was very respectful and kind. This was the best car buying experience because of him. More

by ritteramanda0202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris

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Nov 06, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your wonderful feedback! We're delighted to hear that you had the best car buying experience with our team, and we appreciate your kind words about our respectful and kind service. Your satisfaction is our goal, and we're here to assist you with all your automotive needs.

November 03, 2023

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Employee Rating

Me gusta que son amable y yo aveces no tengo cita y tratan de ayudarme More

by alimuyz111a0341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harris, Kash Varzandeh

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Nov 05, 2023

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind comment and loyalty. We're always here to help, thank you for choosing us!

November 03, 2023

Dealership Rating
Employee Rating

I don’t like there service they don’t offer anything for customer not even shulle I like Honda world in Downey the service More

by samirsalloum1012345312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 06, 2023

Norm Reeves Honda Superstore Cerritos responded

I'm sorry to hear that you didn't have a positive experience with our service. We appreciate your feedback and will continue working to improve our services to better meet our customers' needs. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com

October 29, 2023

Dealership Rating
Employee Rating

Everything was pleasant and polite with Honda Personnel greeting me when I first arrived/drove up with how can I help you and are you working with someone. More

by dfspikes@lasd.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hossain Ahmed

Print
Oct 31, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience with our Honda team. We're pleased to hear that you had a pleasant and polite interaction. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business!

October 21, 2023

Dealership Rating
Employee Rating

I like this dealership. It’s close to where I live and very convenient. Good sales staff. More

by Adrian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meysam Kaed , Jose Magana

Print
Oct 24, 2023

Norm Reeves Honda Superstore Cerritos responded

Adrian, we appreciate this wonderful feedback and 5-star rating. Please reach out if we can assist you again!

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