We were shown everything we wanted.
He worked on pricing with us. He was very respectful and kind. This was the best car buying experience because of him.
He worked on pricing with us. He was very respectful and kind. This was the best car buying experience because of him.
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by ritteramanda0202
Verified Customer
Verified Customer
Nov 06, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your wonderful feedback! We're delighted to hear that you had the best car buying experience with our team, and we appreciate your kind words about our respectful and kind service. Your satisfaction is our goal, and we're here to assist you with all your automotive needs.
Me gusta que son amable y yo aveces no tengo cita y
tratan de ayudarme
tratan de ayudarme
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by alimuyz111a0341
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We appreciate your kind comment and loyalty. We're always here to help, thank you for choosing us!
I don’t like there service they don’t offer anything for
customer not even shulle I like Honda world in Downey the service
customer not even shulle I like Honda world in Downey the service
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by samirsalloum1012345312
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2023 -
Norm Reeves Honda Superstore Cerritos responded
I'm sorry to hear that you didn't have a positive experience with our service. We appreciate your feedback and will continue working to improve our services to better meet our customers' needs.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
Everything was pleasant and polite with Honda Personnel
greeting me when I first arrived/drove up with how can I help you and are you working with someone.
greeting me when I first arrived/drove up with how can I help you and are you working with someone.
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by dfspikes@lasd.org
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your positive experience with our Honda team. We're pleased to hear that you had a pleasant and polite interaction. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business!
I like this dealership.
It’s close to where I live and very convenient. Good sales staff.
It’s close to where I live and very convenient. Good sales staff.
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by Adrian
Verified Customer
Verified Customer
Oct 24, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Adrian, we appreciate this wonderful feedback and 5-star rating. Please reach out if we can assist you again!
Excellent service, well customer met all my needs and
made things happen. Will recommend them.
made things happen. Will recommend them.
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by jeaneth_aguirre89
Verified Customer
Verified Customer
Oct 24, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We're pleased to know that our team provided you with excellent service and met all your needs effectively. Thank you for considering us for recommendations. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. Your satisfaction is important to us.
The sales manager Ray Sabor was great and provided a fast
service. I was in and out within an hour or so.
service. I was in and out within an hour or so.
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by Sergio Soriano
Verified Customer
Verified Customer
Oct 20, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your positive experience with Ray, our sales manager. We're thrilled to hear that you received fast and efficient service. If you ever have any more questions or need assistance in the future, don't hesitate to reach out. We appreciate your business and look forward to serving you again!
My sales person Mazen Abdeh and finance person were good,
although they input a fake email address for me that wound up causing some complications later. I bought the car on Saturday, drove if home saturday,
although they input a fake email address for me that wound up causing some complications later. I bought the car on Saturday, drove if home saturday, moved it across the street Sunday, and to my daughters preschool Monday where it broke down apparently now from a bad battery. Even after buying the extended warranty and service both roadside assistance and service center wouldn't do anything to help. Saying the certified preowned car was over the milage the responded to or that it wasn't in the system. Was finally puti n touch with Kevin Harris by Mazen, who then just said there was nothing they could do to help because I bought the car on a weekend and it wouldn't be processed till end of day Monday at the earliest but if I got the car to tge dealership they would look at it. After 3hrs of going back and forth to all the people on the paperwork I just filled out Saturday and am paying for I called my insurance and they sent a tow truck for the car.
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by Wsteinriede
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Response: We apologize for the inconvenience you experienced with the email address and the issues with your certified pre-owned car. We take your feedback seriously and would like to speak with you about your experience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.
I do like the services I received I will go back, will
recommend it to my friends
recommend it to my friends
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by Abed
Verified Customer
Verified Customer
Oct 18, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for choosing our dealership for your automotive needs, and we appreciate your recommendation to your friends. We look forward to serving you again in the future.
The staff were friendly and helpful, they worked with me
and made me feel comfortable
and made me feel comfortable
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by Williamerazo66
Oct 13, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We're pleased to hear that our friendly and helpful staff made you feel comfortable while working with you. Customer satisfaction is a top priority for us, and we're glad we could assist you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.