Megan Allen | Page 15

Great dealership, I buy my vehicles there and bring them back for service and oil changes and inspection back for service and oil changes and inspection More

by michaelrgibson63 Verified Customer Verified Customer

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Great service. Fast and professional. Two cars Jeep Wrangler and Cherokee. Good communication . Friendrly crew. Fast and professional. Two cars Jeep Wrangler and Cherokee. Good communication . Friendrly crew. More

by rintus Verified Customer Verified Customer

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Great service! ! Megan was awesome. Service center did a great job. Comforting to get great service as we travel. ! Megan was awesome. Service center did a great job. Comforting to get great service as we travel. More

by cdavis3364 Verified Customer Verified Customer

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Always knowledgeable and friendly. When making an appt., you can count on getting your vehicle back in a timely manner as agreed upon. When making an appt., you can count on getting your vehicle back in a timely manner as agreed upon. More

by ronkid36 Verified Customer Verified Customer

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Dealership performs good work. However, they are not the most communicative. In this example, they had to order parts and I actually had to call two weeks later to schedule, when I However, they are not the most communicative. In this example, they had to order parts and I actually had to call two weeks later to schedule, when I was expecting them to contact me when they were available. Also, in past cases I asked for a paint repair when under warranty (vehicle was purchased with a paint chip), the service manager Ray told me he would refer me to the Sands body shop and never did. More

by mattbailley Verified Customer Verified Customer

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I found your service department to be dishonest. They refused to do a tire rotation on a new ram 2500 with 5k miles even though it was included in the price i paid. They told me Ram doesn't rotate t They refused to do a tire rotation on a new ram 2500 with 5k miles even though it was included in the price i paid. They told me Ram doesn't rotate tires until 10k miles unless they are off toad tires. This was confirmed to be a lie by a more honest dealership. More

by j.geroni12 Verified Customer Verified Customer

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My vehicle has been in and out of service since June. The most recent time before my vehicle went back in for service, it was not drivable. Megan told me I would have to wait until the next week for an a The most recent time before my vehicle went back in for service, it was not drivable. Megan told me I would have to wait until the next week for an appointment, and even longer if I want a loaner vehicle. She was completely aware of my situation; she knew my vehicle had been there numerous times for the SAME issue, she knew how much money I had spent on repairs. Yet, she was still unwilling to help me in a timely manner. Luckily, I spoke with Ray, the service manager. He helped me and got me into a loaner the next day. However, my vehicle has been there for a month and I have not received one phone call to update me on the status of my vehicle. I have called numerous times, and I NEVER receive a return phone call. I feel devalued and disrespected as a customer. It seems like they are trying to pull something shady. Once I get my vehicle back, I will never return to this place!!! More

by kmaynard1024 Verified Customer Verified Customer

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SANDS has been great with my Jeep wrangler! Inspection, any extra visits for oil changes, repairs etc, always completed in timely manner!. Everyone is friendly. I have recommended Sands to frie Inspection, any extra visits for oil changes, repairs etc, always completed in timely manner!. Everyone is friendly. I have recommended Sands to friends and co-workers. More

by ltennett4 Verified Customer Verified Customer

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My overall experience was as pleasant as it could be. A welcoming environment for sure. A welcoming environment for sure. More

by spirko Verified Customer Verified Customer

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Service was nice and very fast. Car came out clean from the mechanic. Nice woman at the check out desk. Car came out clean from the mechanic. Nice woman at the check out desk. More

by joelovesbarb Verified Customer Verified Customer

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