Megan Barnes
Megan Barnes at Regal Acura
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Megan Barnes | Page 2

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.0
51 Reviews
4.0

51 Reviews

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51 Reviews of Megan Barnes

March 31, 2023

Dealership Rating
Employee Rating

I'm not sure about the service I received and the price are very expensive. More

by terencehyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray Taylor

Apr 04, 2023

Regal Acura responded

Terance, if you think you were mischarged or have questions about the services you received, please contact Service Manager Ray Taylor at 863-687-8000

Apr 04, 2023

Regal Acura responded

Thanks for choosing Regal Acura!

March 11, 2023

Dealership Rating
Employee Rating

I scheduled my vehicle for air not working, cracked windshield, and new brakes. When I arrived, I waited by my vehicle to be checked in. Wile me and another party waited, to other vehicles pulled up, t More

by bwfan980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray Taylor, Chrissy Hartman, Rob Young , Levi Dillard, Alondra Sandoval

Apr 04, 2023

Regal Acura responded

Thank you for bringing this to our attention. Your feedback is invaluable & will be shared with upper management to address. We apologize for any inconvenience this may have caused.

February 26, 2023

Dealership Rating
Employee Rating

The dealer worked with me to find a time in my schedule that I could bring in my car. However, they failed to tell me that they didn't have the parts to fix my car, so I have chosen a different dealer to More

by oneup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 27, 2023

Regal Acura responded

Thank you for your feedback, unfortunately we must diagnose a vehicle to know what parts will be needed. Therefore, at the time your appointment was scheduled we would not have known if they were in stock or not.

Feb 27, 2023

oneup responded

That may be true for a typical scheduled vehicle, but you had the vehicle the week before and did the diagnoses. You even priced it, so you and I both knew what was to be done. Nice try, but you guys dropped the ball at my expense.

February 17, 2023

Dealership Rating
Employee Rating

I really happy cause I choose Regal Acura for my service it was great I will be back there More

by tpetitclair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Chrissy Hartman , Levi Dillard, Alondra Sandoval

Apr 04, 2023

Regal Acura responded

Thanks for choosing Regal Acura!

December 31, 2022

Dealership Rating
Employee Rating

Love Regal Acura Every time went there for service one word happy definitely will be back More

by FRANKYWU4009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levi Dillard

Jan 09, 2023

Regal Acura responded

Thanks, see you next time 😁

December 23, 2022

Dealership Rating
Employee Rating

Professional in every aspect from sales to service followup. Personal touch is perfect and cordial. More

by RICHARD@PILGRIMASSOCIATES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Jan 09, 2023

Regal Acura responded

Thank you for choosing Regal Acura!

November 23, 2022

Dealership Rating
Employee Rating

Good service! Trust our SUV car to no other service department. We will return when needed More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2022

Regal Acura responded

Thanks for choosing Regal Acura!

November 10, 2022

Dealership Rating
Employee Rating

Great service center and also people work there are Aldo good. I really appreciate you all. Thank You More

by ASHISH PATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2022

Regal Acura responded

Thanks for choosing Regal Acura!

October 26, 2022

Dealership Rating
Employee Rating

Awesome service experience: flexible, responsive, friendly, and totally professional in all respects! Best auto service I’ve had in years! Thank you! More

by Ag.harms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cleaning lady had the bathrooms and waiting area spotless…what a difference that makes!

Nov 08, 2022

Regal Acura responded

Thank you for choosing Regal!

September 22, 2022

Dealership Rating
Employee Rating

Everyone was very professional and willing to help! They were quick to meet my needs and finished promptly! I was very satisfied! More

by Liz Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Oct 25, 2022

Regal Acura responded

Thank you for choosing Regal Acura!

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