Megan Barnes

Very good. Not pushy. Friendly and the mechanics are competent Happy to oblige thank you! Not pushy. Friendly and the mechanics are competent Happy to oblige thank you! More

by Richard D Verified Customer Verified Customer

Helpful 0

Report | Print

Good Good clean and friendly Good clean and friendly and nice place to go to take you service on you vehicles nice place to go to take you service on you vehicles More

by Justin4135 Verified Customer Verified Customer

Helpful 0

Report | Print

The people were nice and professional. Lexi Fisher is very professional. Thank you for your services. Lexi Fisher is very professional. Thank you for your services. More

by geniestar1 Verified Customer Verified Customer

Helpful 0

Report | Print

Megan Barnes (Service Advisor) and Chuck Anderson (Technician/Mechanic) were both excellent to work with. I have an older car and they did their best to make sure I received an accurate diagnosis and (Technician/Mechanic) were both excellent to work with. I have an older car and they did their best to make sure I received an accurate diagnosis and a satisfactory resolution to a tricky issue I was having with my EVAP system. More

by GaryG Verified Customer Verified Customer

Helpful 0

Report | Print

Good experience The service, the attention, and the likeness of the personel that attends the clients was a good experience likeness of the personel that attends the clients was a good experience More

by jmdt_pr Verified Customer Verified Customer

Helpful 0

Report | Print

Megan was great and took the initiative because the person assigned to be my advisor could not be found. 2 1/2 hours for an oil change is ridiculous. Then, the tech tried to get me to get services my person assigned to be my advisor could not be found. 2 1/2 hours for an oil change is ridiculous. Then, the tech tried to get me to get services my car does not need at an outrageous cost. Needing service at 10,000 miles is a pure scam More

by AcuDrive Verified Customer Verified Customer

Helpful 0

Report | Print

Regal Service Department was very inconsiderate of my time they did not inform me ahead of time there's a 5 hour wait nor offer me a loaner car or shuttle ride. I was there 12:20pm - 5:45pm. Routine Se time they did not inform me ahead of time there's a 5 hour wait nor offer me a loaner car or shuttle ride. I was there 12:20pm - 5:45pm. Routine Service !!! More

by velouslight Verified Customer Verified Customer

Helpful 1

Report | Print

Ray is the best and is one of the main reasons I keep coming back to Regal for service after 15 years! coming back to Regal for service after 15 years! More

by Waterrpage Verified Customer Verified Customer

Helpful 0

Report | Print

Megan in service is horrible. I went in for a recall that was listed on my vehicle when I got there Megan informed me that I did not have a recall on my vehicle and that I just ne I went in for a recall that was listed on my vehicle when I got there Megan informed me that I did not have a recall on my vehicle and that I just needed to pay for a transmission flush once I informed her that I did have two recalls on my vehicle, and I was not paying for a transmission flush that I wanted her to look at the vehicle for what I brought it in for, she act like it was an inconvenience to her. Then she called me back several hours later to tell me she found out the recall, and that I would still have to pay for the transmission flush. I didn’t told her that I wasn’t paying for the transmission flush for the second time . Once she found out, I had extended warranty, she stated that everything was covered under the standard warranty and told me that she was going to inform me when my vehicle is ready several more hours past and I had to reach out to her to ask her was my vehicle done . She messaged me back and told me she forgot to send a message to let me know that my vehicle is ready for pick up. More

by Kristi Whaley Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service and professionalism. Very happy with the service here. Love this dealership and the courteous customer service Very happy with the service here. Love this dealership and the courteous customer service More

by ABPELECTRIC1 Verified Customer Verified Customer

Helpful 0

Report | Print