Megan Barnes | Page 6

Nice and punctual. 10/10 service would come back. Helped me through the process and had good communication the entire time. 10/10 service would come back. Helped me through the process and had good communication the entire time. More

by Jeremy Verified Customer Verified Customer

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Very efficient and knowledgeable. Keeps customers updated during service. Great waiting area. Easy to checkout. Keeps customers updated during service. Great waiting area. Easy to checkout. More

by dbyers1 Verified Customer Verified Customer

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The first time I had service done on my 2007 Mitsubishi eclipse spyder GS it was done by an older gentleman that was excited to do the work,as he had not worked on one of these now getting close to a clas eclipse spyder GS it was done by an older gentleman that was excited to do the work,as he had not worked on one of these now getting close to a classic. Very professional and informative. The last time being at the end of the labor day weekend, I needed to have the emergency break repaired and a code diagnosis. I had done this myself before going to the dealership. Work began and a little time later the Tech showed me that the drivers side rear break drum was stuck in place by the parking break shoes presumably. Ok... they were more interested in doing a complete break and rotor install. Ok I get that but no effort was taken to address the cable issue other than that. The service engine soon light was about a very slight leak in the evaporation system. From the gas tank to the throttle body. No pressure test was done or any exploration done to find the leak, I was given a $5000,00 estimate to replace everything in the system possibly. My bill that day was over $300 dollars half of which was a charge for the diagnosis test I ran previously and stated that I had done so before scheduled my opponent. Same test is free at many car parts stores. What the shop did that day ecomplished NOTHING! I was charged a small fee for shop expenses ( they dint provide any oil or anything that was an expense to the shop. Except whipe some dust off my doors and clean the windshield with a cloth. More

by Dave Verified Customer Verified Customer

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Zack always goes out of his way to never make you feel like a question or you are an inconvenience. like a question or you are an inconvenience. More

by kimaguirre923 Verified Customer Verified Customer

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Zach is an AWESOME young gentleman! ! he always polite and handle things so professionally, he explains everything to you ! he always polite and handle things so professionally, he explains everything to you More

by batesmagnolia Verified Customer Verified Customer

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I love Grote! Always nice people and treat you right! Highly recommended! They won’t let you down Always nice people and treat you right! Highly recommended! They won’t let you down More

by blondee0029 Verified Customer Verified Customer

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Staff was very nice. They welcome me as family. Provided coffee and was very courteous. They welcome me as family. Provided coffee and was very courteous. More

by wiliams_samantha Verified Customer Verified Customer

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Grote always knows how to take great care of my car! I trust no one else! I trust no one else! More

by hmc.fr08 Verified Customer Verified Customer

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Always very friendly and timely with appointments. Car returned clean. Easy to schedule any appointments. Car returned clean. Easy to schedule any appointments. More

by HARROD Verified Customer Verified Customer

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I am always happy with my experience at Grote. The people are awesomely friendly, courteous, and helpful Megan and Zach are a pleasure to work with! Excellent and timely service. Could not ask The people are awesomely friendly, courteous, and helpful Megan and Zach are a pleasure to work with! Excellent and timely service. Could not ask for more! More

by sistersamm Verified Customer Verified Customer

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