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Megan Barnes
Megan Barnes at Grote Mitsubishi

Megan Barnes | Page 7

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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4.8
98 Reviews

As a Service Advisor at Grote Mitsubishi, I am committed to delivering exceptional customer service and ensuring every customer feels informed, valued, and confident in their vehicle’s care. I take pride in clearly explaining recommended services, maintaining transparent communication, and keeping customers updated throughout the repair process. Working closely with our technicians, I help coordinate efficient and accurate service while respecting my customers’ time. My goal is to make every visit to our service department smooth, honest, and stress-free.

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Languages Spoken

English English

4.8

98 Reviews

Write a Review

98 Reviews of Megan Barnes

August 26, 2025

Dealership Rating
Employee Rating

I love Grote! Always nice people and treat you right! Highly recommended! They won’t let you down More

by blondee0029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

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Aug 27, 2025

Grote Mitsubishi responded

Thank you so much! We love hearing that you always feel taken care of here at Grote. Your recommendation means the world to us, and we’ll keep working hard to make sure we never let you down! 🚗🙌✨

August 23, 2025

Dealership Rating
Employee Rating

Staff was very nice. They welcome me as family. Provided coffee and was very courteous. More

by wiliams_samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

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Aug 25, 2025

Grote Mitsubishi responded

Thank you, Samantha! We’re so glad you felt welcomed like family and enjoyed the hospitality during your visit. We truly appreciate your kind words and look forward to seeing you again! ☕🚗✨

August 12, 2025

Dealership Rating
Employee Rating

Grote always knows how to take great care of my car! I trust no one else! More

by hmc.fr08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Print
Aug 12, 2025

Grote Mitsubishi responded

Thank you for your loyalty and trust! We’re honored to be the ones you choose to care for your car, and we’ll always work hard to keep it in top shape. We look forward to seeing you next time! 🚗✨

August 07, 2025

Dealership Rating
Employee Rating

Always very friendly and timely with appointments. Car returned clean. Easy to schedule any appointments. More

by HARROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Print
Aug 07, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We're glad to hear that your experience was friendly, timely, and easy from start to finish. We appreciate your trust in us and look forward to seeing you again at your next appointment!

July 26, 2025

Dealership Rating
Employee Rating

I am always happy with my experience at Grote. The people are awesomely friendly, courteous, and helpful Megan and Zach are a pleasure to work with! Excellent and timely service. Could not ask More

by sistersamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Print
Jul 28, 2025

Grote Mitsubishi responded

Thank you so much for the kind words! We’re so glad to hear that you had another great experience with our team. Megan and Zach will be thrilled to know their efforts made a difference. We truly appreciate your continued trust in us—thank you for being part of the Grote family! 💙🚗🔧

July 15, 2025

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Employee Rating

They are away good to me and doesn’t try to sell me service I don’t need or want. More

by jmgillingham788183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Print
Jul 17, 2025

Grote Mitsubishi responded

Thank you so much for your continued trust! We're glad to hear you feel taken care of without any pressure. It's always our goal to provide honest, helpful service every time you visit. We appreciate you!

July 13, 2025

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Employee Rating

They are sort of expensive for maintenance services. I would say the work done is decent, although my service light is still on. More

by micquail_kizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Print
Jul 17, 2025

Grote Mitsubishi responded

Thank you for your feedback, Micquail. We’re sorry to hear your service light is still on — that’s definitely not the experience we want for you. Please feel free to reach out or stop by so we can take a closer look and make things right. We appreciate you giving us the opportunity to improve.

July 12, 2025

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Employee Rating

Appreciate you guys. Always fast efficient and do a great job thank you thank you will be buying my next vehicle from you guys as well More

by wilcoxleila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Print
Jul 12, 2025

Grote Mitsubishi responded

Leila, we appreciate you just as much! Thank you for the kind words about our service department. We’re so glad to hear you’ve had fast, efficient service and that everything was done right. We look forward to helping you with your next vehicle too!

June 20, 2025

Dealership Rating
Employee Rating

Good service and great people to work with. I will always support and recommend you. More

by wschwartz0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Grote, Zach Burdette, Cayler Miner, Johnathan Driscoll , Jennifer Keller, Patrick Lyons, Anthony Young

Print
Nov 14, 2025

Grote Mitsubishi responded

Thank you for your kind words! We are thrilled to have your support and recommendation. Our team always strives to provide excellent service and work with amazing customers like you." #HappyCustomer #CustomerSatisfaction

June 20, 2025

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Employee Rating

Great service. Very friendly employees and they answer all your questions. Very pleased with there work. More

by clydenumber1dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Print
Nov 14, 2025

Grote Mitsubishi responded

Thank you for your wonderful review! We are delighted to hear that you had a great experience with our team. Our goal is to provide exceptional service and we are happy to have met your expectations. Thank you for choosing us!

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