Megan Barnes
Megan Barnes at Grote Mitsubishi

Megan Barnes | Page 8

Service Advisor

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

Contact Me
4.8
93 Reviews

As a Service Advisor at Grote Mitsubishi, I am committed to delivering exceptional customer service and ensuring every customer feels informed, valued, and confident in their vehicle’s care. I take pride in clearly explaining recommended services, maintaining transparent communication, and keeping customers updated throughout the repair process. Working closely with our technicians, I help coordinate efficient and accurate service while respecting my customers’ time. My goal is to make every visit to our service department smooth, honest, and stress-free.

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

Languages Spoken

English English

4.8

93 Reviews

Write a Review

93 Reviews of Megan Barnes

April 03, 2025

Dealership Rating
Employee Rating

They were very nice and extremely helpful. I got help setting up my settings today More

by hlyrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kris Cossairt, Arnoldo Garcia, Johnathan Driscoll , Justin Harmon, Jennifer Keller

Apr 04, 2025

Grote Mitsubishi responded

Thank you! 😊 We're so glad to hear that our team was helpful and got everything set up for you. Enjoy your Subaru, and let us know if you ever need anything!

March 23, 2025

Dealership Rating
Employee Rating

Friendly, definitely dependable, makes you feel more like a family than a customer. They take pride in their work and never let you walk away unsatisfied. You can get an oil change from a lot of places but w More

by deneanpatton26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Mar 24, 2025

Grote Mitsubishi responded

Thank you so much for your kind words! We're thrilled to hear that you feel like family when you visit us. Providing a warm, welcoming experience and top-notch service is what we strive for every day. We truly appreciate your support and recognition of our team—from our service techs to the friendly face making that delicious popcorn! 😊 We look forward to seeing you again for your next visit! 🚗✨

March 20, 2025

Dealership Rating
Employee Rating

Service is great has great service tech in indiana that take great great care of your vehicle!! More

by Nessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Carlos services tech

Mar 20, 2025

Grote Mitsubishi responded

Thank you so much for your kind words, Nessa! We're thrilled to hear that you had a great experience with Zach and Megan. We take pride in caring for your vehicle, and it's wonderful to know that Carlos took excellent care of it. We appreciate your trust in us, and if you ever need anything else, don't hesitate to reach out!

March 13, 2025

Dealership Rating
Employee Rating

Very professional in what they do taking care of the customer as if it was their car. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Mar 14, 2025

Grote Mitsubishi responded

Thank you, Frank! We appreciate your kind words and are glad to hear you had a great experience. Taking care of our customers like family is what we strive for!

March 02, 2025

Dealership Rating
Employee Rating

I am always happy with everything and everyone, you get in right away and are always coming out letting you know what is going on . Thank you More

by darlafaber81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Mar 03, 2025

Grote Mitsubishi responded

Thank you, Darla! 😊 We're so glad to hear that Zach and Megan took great care of you and kept you informed throughout the process! 🚗👏 We appreciate your kind words and loyalty. See you next time!

February 26, 2025

Dealership Rating
Employee Rating

They said that my rotors are just fine. But 2 other mechanics,have told me they need replaced.... when I got the jeep. It had 7 chips in the windshield, the repaired one , that is now spr More

by ilovepigs782020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Zach Burdette, Cayler Miner

February 23, 2025

Dealership Rating
Employee Rating

Zach and Megan made me feel like family yet again. The service department is always clean and welcoming. Zach explains all recommendations clearly so I can make an informed decision. Megan always has More

by 2019Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 23, 2025

Grote Mitsubishi responded

Thank you for sharing such a wonderful experience! Zach and Megan take great pride in creating a top notch guest experience every day. Thank you for your continued support, we look forward to working with you at your next service appointment.

February 01, 2025

Dealership Rating
Employee Rating

Enjoyed the experience. Meagan made me feel at home. Zacks Welcome warm and friendly. Thanks More

by jrschmidt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Feb 03, 2025

Grote Mitsubishi responded

Thank you for your feedback! We're delighted to hear that Megan and Zach provided such a welcoming and friendly experience in our service department. We appreciate your support and look forward to serving you again in the future!

January 27, 2025

Dealership Rating
Employee Rating

Zach is a pleasure to work with anytime I have to do business with Grote. And the young lady at the service desk is as well. The quality of the service dept is fantastic too. Grote is a business that un More

by lsuel2990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Jan 28, 2025

Grote Mitsubishi responded

Thank you for your thoughtful review! We're delighted to hear that Zach and Megan made your experience so positive. Our team strives to provide exceptional service, and we're thrilled to know you appreciate the quality and care from our service department. We'll be sure to share your kind words with them. Thank you for choosing Grote Automotive—we’re always here for you!

January 17, 2025

Dealership Rating
Employee Rating

The repairs took a lot longer than expected, but it was over the holidays, so understood. The car interior was cleaned when returned; exceeding my expectations. Zach has always been very friendly and expla More

by gretmachlan
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette

Jan 17, 2025

Grote Mitsubishi responded

Thank you for sharing your feedback! It’s great to hear that the cleanliness of your car and Zach’s friendly and clear communication exceeded your expectations. We appreciate your understanding regarding the delay during the holiday season and look forward to continuing to serve you in the future!

Dealership Inventory (102 Vehicles)

used 2024 Ford Edge car, priced at $26,280
2024 Ford Edge
used
WHITE exterior
Automatic
All-wheel Drive
used 2024 Chrysler Pacifica car, priced at $24,614
2024 Chrysler Pacifica
used
Silver Mist Clearcoat exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $37,481
2026 Mitsubishi Outlander
new
Cosmic Blue Metallic exterior
CVT
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $36,881
2026 Mitsubishi Outlander
new
Graphite Gray exterior
CVT
All-wheel Drive
used 2015 Dodge Challenger car, priced at $25,357
2015 Dodge Challenger
used
Torred Clearcoat exterior
Automatic
Rear-wheel Drive
used 2022 Kia Telluride car, priced at $30,648
2022 Kia Telluride
used
Ebony Black exterior
Automatic
All-wheel Drive