Mel Wangler
Mel Wangler at Skyline Ford

Mel Wangler | Page 6

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.8
319 Reviews
4.8

319 Reviews

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319 Reviews of Mel Wangler

October 31, 2024

Dealership Rating
Employee Rating

Fast and friendly service. They communicated everything with me about the price of the oil change. More

by DAWN.CURRISTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 31, 2024

Dealership Rating
Employee Rating

Always great customer service from check in to check out. Prompt, efficient and excellent communication. More

by RobbieRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 29, 2024

Dealership Rating
Employee Rating

Mel as a service writer is always very pleasant to deal with. Having Courtney drop by to pick up and then deliver our car really makes service so easy for us! Really enjoy the pickup and delivery feature y More

by cam & Annmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Philips

Dec 04, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 20, 2024

Dealership Rating
Employee Rating

After my oil change I received paperwork identifying issues with my truck but no one discussed or followed up with solutions or cost to fix. A few days later I get a call asking to do an online review. More

by steely_scholar_0u
Recommend Dealer
No
Dec 18, 2024

Skyline Ford responded

Thank you for sharing your experience. It’s disappointing to hear that while our team identified issues with your truck during the oil change, no one took the time to discuss solutions or provide a follow-up. Clear communication and proactive service are essential, and we missed the mark here. We understand your frustration with being asked for a review without first addressing your concerns. Your feedback highlights an area where we need to improve, and we will share this with our leadership team to ensure our focus remains on providing exceptional customer care rather than prioritizing reviews.

October 19, 2024

Dealership Rating
Employee Rating

Skyline was professional, courteous, and handled my car repairs in a timely fashion. They were helpful in answering all my questions and treated me with respect. I will always go back to this location when More

by AprilW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Wade

Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 18, 2024

Dealership Rating
Employee Rating

We quick and everyone was so friendly and helpful also very dog friendly. Also a good experience More

by GOFASTTURNLEFT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 16, 2024

Dealership Rating
Employee Rating

Always a pleasure doing business with a top notch business like sky line Ford. Your staff are always friendly and very professional. More

by Comptonj032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 15, 2024

Dealership Rating
Employee Rating

excellent service. Friendly and respectful to customers. Truthful review of required maintenance of my vehicle. More

by Fredthompson90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 15, 2024

Dealership Rating
Employee Rating

Everyone was very nice, easy to understand, knowledgeable, helpful, and understanding. At no time did I feel rushed or talked down to. We have purchased e cars from them and have been very sati More

by CVHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 13, 2024

Dealership Rating
Employee Rating

The service people were ready for me on appointment time. They were quick and efficient. In and ready to go and work completed in short time. Very nice experience. More

by svanderhoek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2024

Skyline Ford responded

Thank you for choosing Skyline Ford!

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