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Melanie Lee
91 Reviews
I've worked in this industry my entire life and have a passion for customer service. I'm committed to ensuring our team provides our clients with the absolute best automotive experience.
Read moreDealership Experience
6 yrs, 11 mos
Industry Experience
28 yrs, 6 mos
91 Reviews
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91 Reviews of Melanie Lee
August 11, 2023
The staff was very nice. Great customer service experience. My vehicle was serviced in the time frame originally quoted. It's a very welcoming environment Great customer service experience. My vehicle was serviced in the time frame originally quoted. It's a very welcoming environment More
by INGRID Deas
Other Employees Tagged: Nokomis Croney, Makenzie Johnson, Marcus Radney
August 10, 2023
This is the 3rd Kia I have purchased since 2012…. I have always been happy with my car , and the service d er part ment is just super!! It’s always service with a smile & attention to detail! And, I have always been happy with my car , and the service d er part ment is just super!! It’s always service with a smile & attention to detail! And, a special thanks to Mr. Bill who was my salesman…. Thank you for making this car buying experience so nice! And, thank you to Melinda for implementing attention to detail customer service! You captain a tight ship! You go girl!!🚢⚓️ More
by Papeandtutu
Other Employees Tagged: Brenda Nappi , Bill Coleman, Tyler Reynolds
May 10, 2023
Great service. No pressure. Let me take my time to decide on which car. All staff friendly. Will definitely recommend. Manager called me couple days af No pressure. Let me take my time to decide on which car. All staff friendly. Will definitely recommend. Manager called me couple days after purchase to see how everything was which was nice. Bill salesman very knowledgeable. Spent time going over all the car functions after I had purchased. More
by Mz
Other Employees Tagged: Robert Laster III , Bill Coleman
May 02, 2023
I was charged $225 labor for tightening a ground wire. Top management was made aware- and surprisingly agreed with the mechanic's bill. It seemed to me just lanother in a long string of manufacturer's wir Top management was made aware- and surprisingly agreed with the mechanic's bill. It seemed to me just lanother in a long string of manufacturer's wiring defects - where I was told by the general nanager to take it up with the assembly plant. sad. More
by steveandkay
Other Employees Tagged: Brenda Nappi
April 10, 2023
The best experience! They are fantastic, professional and reliable. I recommend them to folks all the time. They manager is on top of everything! They are fantastic, professional and reliable. I recommend them to folks all the time. They manager is on top of everything! More
by pposey
March 29, 2023
Rome gave a fast and great experience and got us out in a timely manner. Got the car we wanted. timely manner. Got the car we wanted. More
by Blakerages
Other Employees Tagged: Robert Laster III, Brandon Moore , Kaylyn Hoggatt, Chris Rome
March 08, 2023
Great customer service and very helpful. They always check and see if you need anything. They always check and see if you need anything. More
by curtishaalfred19
Other Employees Tagged: Yusef Johnson , Tequila Core, Makenzie Johnson, DJ Stokes, Cedric "BUD" Thrash, Gary Wade
February 21, 2023
Kevin went above and beyond to ensure I had the right vehicle based on what I was looking for. He kept in touch and up to date on current inventory. Super professional and friendly and offered superb cus vehicle based on what I was looking for. He kept in touch and up to date on current inventory. Super professional and friendly and offered superb customer service from beginning to end and after. More
by tropswife
Other Employees Tagged: Kevin Mosley, Robert Laster III , David Ray
