Meleke Dennis | Page 3

The experience we had was pleasant. However, things were very rushed with the sales process and explanations on the features of the vehicle were lacking. The same can be said on the fin However, things were very rushed with the sales process and explanations on the features of the vehicle were lacking. The same can be said on the financing side of things. There could be more time invested on the salesman & finance manager's side to walk through more thoroughly the details of the vehicle and financing. More

by heath14 Verified Customer Verified Customer

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It's a great dealership I just wish the after care with customers was a bit better . My windshield wiper blades were damaged for whatever reason when I left the lot and I brought this to the attention of t customers was a bit better . My windshield wiper blades were damaged for whatever reason when I left the lot and I brought this to the attention of the service department and was told they were okay even tho the drivers side was shredded . More

by maxdeadmonkey Verified Customer Verified Customer

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Everyone was extremely friendly and professional. The dealership is clean and organized. They made sure that I was happy with my purchase The dealership is clean and organized. They made sure that I was happy with my purchase More

by kmobley11 Verified Customer Verified Customer

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This dealer it’s awesome help me understand better what I was asking for. I really like the communication. was asking for. I really like the communication. More

by smfs1016 Verified Customer Verified Customer

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The process was quick and effortless, will definitely recommend regal Kia to all my friends and family recommend regal Kia to all my friends and family More

by Shavelpaul Verified Customer Verified Customer

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Very polite and kind but please allow individuals to read contracts before signing off on the lease or contract. contracts before signing off on the lease or contract. More

by gloria1.starr Verified Customer Verified Customer

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I like them, There location is just in the right spot easy to get to. easy to get to. More

by german94bull Verified Customer Verified Customer

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This is my second new vehicle that I purchased from Regal. The financing went fine. Only two things that needs improvement really three. The K5 GT that I eventually brought was showing online as in the Regal. The financing went fine. Only two things that needs improvement really three. The K5 GT that I eventually brought was showing online as in their inventory but was really in transit. The price of any new vehicle that you buy from Regal comes with a package that's around $3000 on top of the msrp of the vehicle you buy. Some customers may not want the package but it seems like they equip the new vehicle with it! My K5 GT was delivered and the package was installed PDI! Window tint, door guards and more are part of that package. I'm a believer if you are buying a new vehicle you should decide what you want and don't want on it! Most dealers are doing this like a mark up on these vehicles! Most dealers in Lakeland are doing this with different packages so Regal doing it doesn't surprise me. Also during financing you are presented with extended warranties and service packages! Again you should choose what you want and don't! But I took several of the packages because I saw value of them! Unlike the packages for the tint and other features that are put on the vehicles price! These days and time when everything is so expensive, if you are blessed enough to even purchase a new car you should be able to not over pay for that car!! All in all would I buy from Regal again! Yes! This is my 2nd new car that brought from them! Nobody is perfect just which they work on the things that I've mentioned! And Orlando was the best!! Went to pick up my new K5. It wasn't ready yet! Had to wait a hour to drive it off the lot but Orlando took care of me! Wasn't his fault! More

by cmckenzie.0203 Verified Customer Verified Customer

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I have never felt as though this dealership was trying to take advantage of me. Service was easy to get going and completed in more than reasonable time frame. take advantage of me. Service was easy to get going and completed in more than reasonable time frame. More

by spizzirromatthew Verified Customer Verified Customer

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Meleke was a wonderful salesman. I would recommend him to anyone.Very helpful and checked on me several days times after purchase I would recommend him to anyone.Very helpful and checked on me several days times after purchase More

by anspeymom Verified Customer Verified Customer

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